- Trustmark (Lake Forest, IL)
- …Experience integrating contact center software with other business systems including Microsoft Dynamics CRM **Preferred Qualifications:** + Life insurance ... in telephony systems and technology, omnichannel technology, cloud-based contact center solutions , including Dynamics 365 Customer Service, Sales, and Digital… more
- Parker Hannifin Corporation (Cleveland, OH)
- …Claim, or Repair Management that are enabled by platforms such as Salesforce, Microsoft Dynamics , or Siebel. . Knowledgeable in Service and Warranty enterprise ... responsible for the implementation and support of highly secure and resilient CX /CRM technology solutions . This position develops and maintains strong… more
- Randstad US (Roanoke, VA)
- …Hub + Experience with CRM Agent Applications inside CXone Console (ServiceNow, ZenDesk, Microsoft Dynamics , MS Teams) + Experience with AI and chatbots (Amelia, ... to interpret and analyze business requirements, identify risks and design appropriate solutions . + Excellent written and verbal communication skills + Be capable of… more
- ICF (Reston, VA)
- …Mergers and Acquisition integration. + Knowledge of Cognos, Costpoint and Microsoft Dynamics , Salesforce or similar pipeline management/CRM system. ... energy efficiency, and other critical areas that require complex technical solutions from expert teams. **What makes Enterprise Growth Enablement & Proposals… more
- Percepta (Houston, TX)
- …per minute) + Knowledgeable in Microsoft Office, Email + Experience with Microsoft Dynamics (Customer Contact system) an asset **What You Can Expect** + ... the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority and speed,… more
- Percepta (Houston, TX)
- …(minimum 30wpm) + Knowledgeable in MS Office, Email, Texting + Experience with Microsoft Dynamics (Customer Contact system) an asset **What You Can Expect** ... CXSC is responsible for meeting expected customer service levels and achieving CX objectives relative to their after-call and after-case customer survey scores.**… more