- TechWerks (San Antonio, TX)
- …Desktop Support Tier I Analyst is responsible for providing first-level Service Desk support services to all users of Military Health Systems (MHS) which ... in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL,… more
- TechWerks (San Antonio, TX)
- …in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, ... VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. TechWerks is hiring onsite Tier I Application Support Analysts! more
- Dunhill Professional Search (Atlanta, GA)
- …KBAs. Monitor ticket queues, prioritize tasks, and track resolution progress to meet service level agreements (SLAs). Work with higher tier engineers to resolve ... actions, and risks. Typically works on multiple smaller scale projects.Perform help desk support with clients via emails and telephone calls. Create, update, and… more
- Leidos (Rockville, MD)
- …Leidos' Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst ( Tier 3 support)** to ... the ability to obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are expected to possess exceptional customer engagement,… more
- Deloitte (Washington, DC)
- …in computer science, information systems, or other technology-related field + 2+ years of Service Desk or relevant IT experience + Must be legally authorized to ... : Ensure systems are functional post-resolution and gather feedback to enhance service . + Installation Support : Assist with new hardware and software installations… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise ... and will be a fully on-site position. The Senior Service Desk Analyst provides technical...Experience + ServiceNow experience a plus + Experience with Tier 3 Help Desk Support + Strong… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst ** to join our team in Washington, DC. ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure… more
- CACI International (Oklahoma City, OK)
- …is in support of a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front-line supporting technical needs of Airman ... Service Desk Analyst Job Category: Service ...to Do:** CACI has an excellent opportunity for a Tier 1 Service ** Desk Analysts** with… more
- Stantec (WA)
- …Our Information Technology team is currently seeking to fill one full-time Tier 1 Service Desk Analyst position whose primary role will be to provide ... Service Desk Analyst - ( 240001RB ) **Description** Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support… more
- R2 Logistics (Dallas, TX)
- The Help Desk Tier I Analyst will provide end-user technical support for hardware/software installation/configuration and troubleshooting in a fast-paced ... hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must...attention to detail and providing users with outstanding customer service . Corporate help desk /desktop and basic telecom… more
- SAIC (Las Vegas, NV)
- **Description** SAIC is seeking an experienced, motivated, career and customer- service oriented Help Desk Analyst to join our team to begin an exciting and ... Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users...or equivalent experience. + Comprehensive knowledge in Information Technology service delivery + A+ certification or higher + Must… more
- General Dynamics Information Technology (Quantico, VA)
- …of the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ...VA** . The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- Wayne State University (Detroit, MI)
- …Incident Notifications to resolve service interruptions and assign tickets to advanced- tier IT resources; alerting Help Desk management and staff resources ... Help Desk Analyst I Wayne State University...new approaches, methods, procedures and enhancements to improve Help Desk performance and achieve optimal customer service … more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician.… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- CACI International (San Antonio, TX)
- …of experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or ... Tier 2 Cerner Application Support Analyst ...Analyst who is responsible for providing second level service and support on supported MHS Applications to meet… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... accounts, paid holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading… more
- State of Colorado (CO)
- …position, including previous experience in a professional environment, as a dedicated Service Desk Analyst . Substitutions: + Additional appropriate education ... Service Desk Senior Analyst ... Service Desk Senior Analyst (Remote From Anywhere...In this role, you will be crucial in providing Tier I and II support for various applications, demonstrating… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support Technician, ... Analyst , Customer Care Technician, Contact Center Technician, Customer Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support… more