- Expedite Technology Solutions, LLC (Salem, OR)
- The primary purpose of this position is to provide internal service desk support services. This includes the provisioning, setup, configuration, and continued ... phones, peripherals, and software. This position is a customer service role, meaning that frequent user interaction is required...perform daily job functions. Works under immediate supervision. Provides level 1 and occasional level 2 user… more
- TechWerks (San Antonio, TX)
- …and worldwide. The Desktop Support Tier I Analyst is responsible for providing first- level Service Desk support services to all users of Military Health ... in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL,… more
- Agile (Washington, DC)
- …when needed. Here's what our ideal candidate has: 2-3 yearsa experience as an IT Service Desk Support Technician Level 1 Excellent Customer Service ... IT Service Desk Support Technician Our client...IT Service Desk Support Technician Our client writes policy, regulates...8am a 5pm. As part of Business Technology Success, Level 1, you'll handle customer Incidents and Service… more
- Dunhill Professional Search (Atlanta, GA)
- …KBAs. Monitor ticket queues, prioritize tasks, and track resolution progress to meet service level agreements (SLAs). Work with higher tier engineers to resolve ... actions, and risks. Typically works on multiple smaller scale projects.Perform help desk support with clients via emails and telephone calls. Create, update, and… more
- Nesco Resource (Tampa, FL)
- …services to enhance the use of IT products such as customer and desk side support, acquisition, implementation, deployment, help desk , asset, and problem ... hardware and operating systems; determine the source of problems and classify their level of urgency and nature. Install and deploy workstations and other IT… more
- Dexian - DISYS (Charlotte, NC)
- …Compliance, Repo/Funding Desk , counterparty back offices, vendor contacts).Maintain a high level of service between settlements and the functional areas we ... contractor will be supporting the back-office team as a DTC Settlements Analyst to perform the final steps of the trade lifecycleDUTIES:Responsible for daily… more
- Dexian - DISYS (Portland, OR)
- …stakeholders and coordinate with local IT for remediationWork with local IT, help desk , or OMI to remediate any issues on migrationTake a careful/strategic approach ... process flowsAbility to identify problems and gaps at the program or system level and recommend alternative solutionsAbility to identify test data based on business… more
- Taco Bell (Irvine, CA)
- …Do you love helping people? Are you a great troubleshooter? Staffmark is looking for Service Desk Analysts to work onsite at the Taco Bell corporate headquarters ... in the Restaurant Support Center Service Desk . This is a temp to...problems as well as hardware problems + Troubleshoot first level calls as volume dictates. + All troubleshooting is… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- Randstad US (Inglewood, CA)
- …and mathematical occupations + reference1056630 job details job summary: Searching for a junior-to-mid level Service Desk Analyst with 2-5+ years working ... it service desk analyst . + inglewood , california +...staff. Job Requirements - - Provide service desk and desk side support ( Level … more
- Randstad US (Inglewood, CA)
- …and mathematical occupations + reference1056275 job details job summary: Searching for a junior-to-mid level Service Desk Analyst with 2-5+ years working ... it service desk analyst . + inglewood , california +...staff. Job Requirements - - Provide service desk and desk side support ( Level … more
- William C Brown Inc (Bowie, MD)
- …protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data ... Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to direct issues… more
- TEKsystems (New York, NY)
- Description: Position Overview: As a Service Desk Analyst , you will provide Level 1 support to clients. This role will provide customer-friendly ... assistance to clients having trouble using IT products. The Service Desk Analyst will troubleshoot, diagnose, and resolve Level 1 incidents received, and… more
- GNC (Pittsburgh, PA)
- …a part of helping others to Live Well! Job Description The Service Desk Analyst position provides first level problem determination, tracking and ... in-house technology and applications being used + Provide first level contact, documentation, incident management and resolution for all...appropriate + Log all issues properly into the IT Service Desk management software + Place … more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... **Req ID:** RQ171117 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...of our nation's capital. As a Service Desk Technician / Help Desk Analyst… more
- TEKsystems (New York, NY)
- …in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as ... In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize,… more
- Wayne State University (Detroit, MI)
- …customer service standards. Participate in Help Desk outreach activities. Comments ( Level Descriptions): The Help Desk Analyst job family has four ... levels: Help Desk Analyst I This is the proficiency level ...departmental teams to represent the best interest of customer service and the Help Desk ; work closely… more
- IKO (Wilmington, DE)
- …this company by hiring people who hold these values. People like you! **Job Description** The **IT Service Desk Analyst ** is part of the Global Service ... service support. The primary role of the IT Service Desk Analyst is to...scheduled, for support in on-call rotation, responding within the service level targets and troubleshooting incidents for… more
- Leidos (Rockville, MD)
- …with the ability to obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are expected to possess exceptional customer engagement, ... Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst (Tier 3...as well as industry and vendors with a high level of professionalism, good judgment, and tact. + Ability… more
- The Seattle Times (Seattle, WA)
- The Seattle Times is seeking a creative, motivated, and positive Service Desk Analyst that thrives in a self-managed work environment. The Service ... issues and follow through to ensure complete resolution. The Service Desk Analyst commits to...incidents and service requests within the required service level agreement + Provides timely responses… more
