- Camping World (Lincolnshire, IL)
- We are seeking a proactive and experienced ITSM Service Delivery Analyst to join our dynamic IT Support team. The ideal candidate will be responsible for ... overseeing the delivery and continuous improvement of IT Service Management ( ITSM ) processes, ensuring high-quality support and service delivery to our stakeholders.… more
- HCA Healthcare (Nashville, TN)
- …organizations. Apply Today! **Job Summary and Qualifications** The HCA Healthcare ITSM Consulting Process Analyst - Asset Management provides end-to-end ... and promoting them to business, IT leaders, and other stakeholders. The Consulting Process Analyst acts as a liaison between the ITSM team and internal and… more
- Nightwing (Sterling, VA)
- …emerging threats. Nightwing is seeking a Business Process Consultant / Business Process Analyst with IT Service Management ( ITSM ) Service Catalog and Request ... to drive customer outcomes. Responsibilities: * Lead IT Service Management ( ITSM ) Service Catalog and Request Management efforts and workshops * Collaborate… more
- Randstad US (Frederick, MD)
- sr business analyst . + frederick ,...and use cases + Knowledge of Agile methodologies and ITSM processes + Familiarity with AI and machine learning ... job details job summary: Randstad Federal is seeking a Sr Business Analyst in support of a...a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based… more
- HSBC (Buffalo, NY)
- **Description** ** Sr . Analyst Business Systems, HSBC Technology & Services (USA) Inc., Buffalo, NY:** The Senior System Analyst job is responsible for ... least 8 years of experience in: + Application development and support; + Senior subject matter application expert; + Managing IT development teams and IT projects;… more
- American Heart Association (Dallas, TX)
- …your career. The American Heart Association has a phenomenal opportunity for a ** Senior Applications Analyst , Oracle Cloud ERP.** This position will collaborate ... Cloud ERP + Fusion Analytic Warehouse + JIRA + ITSM Systems and Ticket Management **Compensation & Benefits** The...jobs and make adjustments, as needed. + **Performance and Recognition ** - You are rewarded for achieving success by… more
- Centene Corporation (Madison, WI)
- …the following skills are desired. + Proficiency in IT Service Management ( ITSM ) processes and tools (eg, Incident, Problem, Config, Change, Service Level Management, ... Management, Service Desk, Asset Management, Service Catalog). + Experience leading ITSM process or tool implementations or improvements in coordination with other… more
- Capgemini (Atlanta, GA)
- ** Sr . ServiceNow CSM Developer** Description - External Capgemini is seeking an experienced ServiceNow Business Analyst CSM SME (Customer Service Management) ... ServiceNow deployment. As a Snow CSM SME BA (Business Analyst or Business Process Consultant), you work alongside the...a broad range of ServiceNow Applications, such as CSM, ITSM , ITOM, HR, SecOps, GRC, and Employee Center Design… more
- Nightwing (Sterling, VA)
- …threats. Nightwing is seeking a Business Process Consultant / Business Process Analyst with Continuous Authorization and Monitoring (CAM) expertise to drive customer ... 5+ years of experience with the ServiceNow platform supporting ITSM and ITIL process flow development and tuning *...influence and consult on CAM in an ITIL / ITSM Services environment * Experience in defining and deploying… more
- CADENT (Philadelphia, PA)
- …of linear, addressable, and cross-screen campaigns. Right now we are seeking a seasoned Senior Support Analyst to join our IT department. This role is critical ... process management, incident management, request management, knowledge management, and other ITIL/ ITSM principles. * Write and update Knowledge articles for both IT… more
- HCA Healthcare (Nashville, TN)
- …a project manager, business analyst , product tester, etc. . Leverages HCA ITG ITSM products and tools in accordance with ITIL standards. . Works ITSM queues ... invested over 156,000 hours volunteering in our communities. As a(an) Consulting Product Analyst with HCA Healthcare you can be a part of an organization that… more
- ManpowerGroup (Denver, CO)
- Technology Services is looking for a Senior Business Analyst to join its teamAs a ** Senior Business Analyst ** , you'll function as a liaison between ... consolidated billing), and/or Workday. **ABOUT OUR JOB** + The Senior BA will Act as principal liaison for business...Experience across a broad spectrum of Technology solutions + ITIL/ ITSM + Agile/Scrum (ScrumMaster and or Product Owner experience… more
- KPMG (Mclean, VA)
- **Business Title:** Senior Specialist, Federal ServiceNow Business Analyst **Requisition Number:** 118134 - 97 **Function:** Advisory **Area of Interest:** ... capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice. Responsibilities: + Perform BA… more
- University of Pennsylvania (Philadelphia, PA)
- …limited to Apptio, ISC's TBM Solution, Remedy, and Planview. The Business Systems Analyst /Administrator will operate within IT Service Management ( ITSM ), and IT ... resources, and much more. Posted Job Title Business Systems Analyst Job Profile Title Business Systems Analyst ...Resource Management frameworks as well as work with senior team members to collaborate on the development and… more
- General Dynamics Information Technology (Fairfax, VA)
- …- ITIL **Experience:** 8 + years of related experience **Job Description:** The Senior CMMI Business Analyst will support GDIT in developing organizational ... assets to support CMMI requirements and process improvement initiatives ( ITSM , Agile, Waterfall, etc.). This position is 100% remote. **HOW YOU WILL MAKE AN IMPACT**… more
- Robert Half Technology (Berkeley Heights, NJ)
- Description We are seeking a Desktop Support Analyst based in Woodbridge, New Jersey. This role focuses on offering technical support to computers both remotely and ... hardware support for Desktop/Laptop, Mobile Device. * Utilize ServiceNow, ITSM , or other major ticketing system experience. * Communicate...of 5 years of experience in a Desktop Support Analyst role or similar IT support role * Proficiency… more
- Robert Half Technology (Berkeley Heights, NJ)
- Description Job Summary The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work ... in writing * General Hardware Support (Desktop/Laptop, Mobile Device) * ServiceNow, ITSM or other major Ticketing System experience a strong plus Qualifications… more
- The University Of Texas At Dallas (Dallas, TX)
- …analysis experience. + Five (5) years of working experience in performing business analyst 's functions with proficiency in two or more of the following PeopleSoft ... (Incident and Problem Management, Request Fulfillment, Change Management or other ITSM systems + Excellent communication skills, both written and verbal; including… more
- Systems Technology Forum (San Diego, CA)
- …manage all MUOS ILS SME assigned Information Technology Service Management ( ITSM ) classified and unclassified incidents to resolution/closure. Provide analysis of ... safety hazards, failure causes, effects, and trends, measurement of mean logistics delay time (MLDT) and mean time to repair (MTTR) and the consequential impact on system reliability and maintainability and developing solutions to improve overall system… more
- MUFG (Jersey City, NJ)
- …program management. Extensive knowledge of IT Operations with a focus on ITSM (Incident, Change and Problem Management). Deep understanding of Application Operations ... project management best practices + Experience in working with Application Management, Senior Executives and Line Managers in heavily matrixed environments with the… more