- Creative Financial Staffing (Dublin, OH)
- …exceptional customer service as part of the Client Experience team. EXPERIENCE PREFERRED FOR THE HELP DESK TECHNICIAN: Minimum 1 year of experience as a ... Help Desk Technician ABOUT THE COMPANY... Help Desk Technician ABOUT THE COMPANY & HELP...part of a desktop support team, collaborate to provide tier 1 support to all end-points, including… more
- Galapagos Federal Systems, LLC (East St. Louis, IL)
- Job Title: Help Desk Technician L2 -4783 Job Location: Scott Air Force Base IL 62225 Job Summary Galapagos Federal Systems LLC is seeking an enthusiastic and ... individual to join our team as a Level Two Help Desk Technician. We are looking for... Technician, your primary responsibility will be to deliver Tier 1 support. This includes performing password… more
- Dexian - DISYS (Denver, CO)
- …300 computers, laptops, and desktops throughout the City's facilities. The IT Technicians provide Tier 1 (first line support) and occasional Tier 2 support ... immediate, primary focus is to augment the IT Service Desk and then assist with the large end user...and communicating devices for the entire organization.Scope of Responsibilities:Provides Tier 1 and occasional Tier … more
- 4S (Huntsville, AL)
- …experience with Spectrum and help desk applications.Previous help desk or Tier 1 call center environmentNetwork certifications are considered ... Work off shift; this position is for off-shift once acclimated to the environment.Basic understanding of PC systemsSome understanding of LAN/WAN network infrastructureExperience assessing and documenting communication systems in accordance with NIST standards… more
- SNI Technology (Brighton, CO)
- …TECHNICAL HELP DESK ASSOCIATE IIThe primary responsibility of the Technical Help Desk Associate II ( Tier 2) primary responsibility is to provide ... is immediately seeking to hire two (2) talented Technical Help Desk Associate II/III's for an exciting...support for our computing infrastructure. Issues not resolved by Tier 1 support are automatically sent to… more
- SNI Technology (Brighton, CO)
- …TECHNICAL HELP DESK ASSOCIATE II The primary responsibility of the Technical Help Desk Associate II ( Tier 2) primary responsibility is to provide ... is immediately seeking to hire two (2) talented Technical Help Desk Associate II/III's for an exciting...software support for our computing infrastructureIssues not resolved by Tier 1 support are automatically sent to… more
- Creative Financial Staffing (Verona, WI)
- …company helping the community, this may be the role for you! Preferred Experience: 1 -3 years of Help Desk /Tech Support experience. Experience troubleshooting ... HELP DESK SPECIALIST PERMANENT | NO... HELP DESK SPECIALIST PERMANENT | NO SPONSORSHIP AVAILABLE About...and benefits plan. Job Description: You will be providing tier 1 Technical Support to external clients… more
- SNI Technology (Greeley, CO)
- …M-F, 40 hours per week onsite position with an expected contract duration of 12-24 months. Help Desk Specialist - Tier I Support Job SummaryUnder general ... Greeley, CO is immediately seeking to hire an IT Help Desk Specialist for an exciting, long-term...Gmail, Zoom, web browsers, Office suite, Windows 7, 8, 8. 1 , 10, Android OS, OSX, and iOS.Basic to Intermediate… more
- Percepta (Melbourne, FL)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident...field.CompTIA A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software… more
- SNI Technology (Woodland Park, CO)
- …an international, multi-site Windows and Mac Environment. Responsible for general ticket management, help desk duties, taking phone calls, emails and providing ... desk side Tier I/ Tier II level support. Must be...desk side Tier I/ Tier II level support. Must be able to effectively...3+ years of overall Helpdesk Support experience (at least 1 year of Tier II support) *… more
- Select Water Solutions (Odessa, TX)
- …Unit: Poly and ContainmentReports to: Operations ManagerTravel Requirement: Yes Top Tier Benefits\u3000Medical, dental, vision, coverage in addition to life and ... personnel.Prefer enthusiastic, self-motivated people with a desire to learn and help others.Demonstrated ability to work in a fast-paced environment where… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist** ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Help Desk Support Services SME** to ... questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues for users.… more
- IntelliDyne (Falls Church, VA)
- …of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + ... Help Desk Technician - Tier 1 Clearance: Active DOD Position… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin Location: Pocatello, ID Clearance: DoD Top Secret Job Description: Black Bear Technology seeks a cleared Tier ... Support Admin in Pocatello, ID, to provide front-facing Tier 1 support to end users for...+ 1 -4 years of experience with Call Center/ Help Desk Management + Strong interpersonal skills… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information… more
- Service Source (Newport News, VA)
- …courseware enrollments. + Provide telephonic and web-based tier 0 administrative and tier 1 help desk support. + Maintains records, logs and reports ... the Annual Performance Review. + Perform a variety of help desk services including tier ...services including tier 0 administrative work and tier 1 customer contact support. + Provide… more
- CACI International (Hanover, MD)
- …+ Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Robert Half Technology (Nashville, TN)
- Description Our client is searching for a motivated Tier 1 Help Desk Professional to join their growing IT team in Nashville, TN! In this role, you will ... memberships. + Diagnose and escalate complex technical problems to Tier 2 support. + Document all interactions with users...up to date on emerging technologies. Requirements Qualifications: + 1 + years of experience in a technical support role… more
