- Dynamic Aviation (Bridgewater, VA)
- …+ Company Wellness Program **Job Purpose:** The IT Technician II will provide Tier 1 and Tier 2 Helpdesk support, including maintenance of the computer ... Tier II IT Helpdesk Technician Bridgewater,...written and verbal communication skills + Experience with Microsoft Windows and Microsoft Office Products, including Office 365 and… more
- Robert Half Technology (Kansas City, MO)
- …in the Information Technology industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. ... Suite and MS Office 365 applications. * Conduct general Windows troubleshooting and manage Windows updates. *...a minimum of 2 years of experience in a Tier 1 Technical Support or Helpdesk… more
- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician...Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will ... be responsible for answering first- tier service desk calls. The candidate will work over...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Windows OS experience. Previous… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
- Project Renewal, Inc. (New York, NY)
- …the telephone, via remote connections and in person. Essential Duties & Responsibilities: * Provide Tier 1 and 2 helpdesk support by phone and in-person * ... IT Helpdesk Specialist Information Technology- Varick Street, 200 Varick...* Experience providing desktop user support, in an MS Windows environment * Exceptional customer service skills * Excellent… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...troubleshoot printers, and computer hardware, provide user support on Windows current operating system, provide user support on current… more
- TEKsystems (Lansing, MI)
- …they are allowed. If the technician cannot resolve the problem they will escalate to the tier 2 team. It is a Windows 10 environment and they use a ticketing ... Description: This position is working on an Enterprise Helpdesk . The helpdesk takes all incoming...hardware. + Answer technical phone lines Top Skills' Details: 1 ) 6 months of Service Desk/Help Desk experience: Taking… more
- CACI International (Norco, CA)
- …None * * * **The Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team. In this position, you ... Helpdesk Technician Job Category: Service Contract Act Time...from equipment malfunction or observational errors. + Collaborate with Tier -2 support for failure identification and resolution + Assist… more
- Orion Consortium (Annapolis Junction, MD)
- …worldwide sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves, and installs new ... interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team to escalate… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with USCP ... will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced...call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS management… more
- US Signal Company LLC (Eden Prairie, MN)
- …timely resolution of cases. This role acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent in each of US Signal's ... and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level...This position also requires competency in all facets of Windows and Linux Server problem isolation and resolution. Strong… more
- CUNY (New York, NY)
- …some, but not all positions. **OTHER QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk support in a large Windows ... IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT Support Assistants support routine operations and problem… more
- Robert Half Technology (Winchester, KY)
- …primarily involves providing Tier 1 and Tier 2 level helpdesk support in a Windows environment. The ideal candidate will be adept at troubleshooting ... a long term contract employment opportunity. Responsibilities: * Offer Tier 1 and Tier 2 helpdesk support, aiming to resolve end user's issues… more
- Softheon (Stony Brook, NY)
- …to improving healthcare access and delivery is unwavering, and we are looking for top- tier talent to join our journey and contribute to our vision. If you're seeking ... your team may provide second level technical support escalation to the Softheon Helpdesk for the internal staff of Softheon. This position is 100% on-site at… more
- University of Southern California (Los Angeles, CA)
- …ITto join its Technology Support team. The Assistant Director of Athletics IT will be tasked with Helpdesk support ( Tier 1 and Tier 2 support), game day ... and weekends is required. Roles and responsibilities to include: + Providing Tier1/ Tier 2 technical support for all computers, software, mobile device, and… more
- Kelly Services (Allen, TX)
- **Technical Support Representative, Allen, Texas, 75002** **(ONSITE)** Kelly Services is seeking a Tier 1 Technical Support Representative for one of our top ... usher in a new era in public safety and security. **Department Overview** This Tier I Technical Support Representative would be supporting our Video & Analytics team… more
- Robert Half Technology (Philadelphia, PA)
- … inquiries through internal ticket system, phone, and email. * Troubleshoot and resolve Tier 1 hardware and software issues. * Manage and maintain Office 365 ... Ensure smooth operations of LAN/WAN. * Image and deploy Windows operating systems. * Remotely reimage laptops. Requirements *...ITIL processes would be advantageous * Experience in a helpdesk or technical support role is preferred * Must… more
- Insight Global (Wilton, CT)
- …along with monitoring license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of ... the designated call handling and tracking system. - Provides Helpdesk , Deskside, and Walkup hardware and software support as...support of 7/24 Global Support process by serving as tier 1 /2 first point of contact and… more
- TEKsystems (Remote, OR)
- Description: This is a traditional tier 1 helpdesk opening. The ideal candidate will have experience supporting end users in common IT issues such as ... Skills: Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Windows 10, Active directory, Support, Windows , Ticketing system, Office… more
- Patten CAT (Cedar Rapids, IA)
- …(answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer ... organization. Basic Duties + Assist Helpdesk staff with diagnosing and resolving computer problems and...printers, and tablets + Work with programs such as Windows 11 and Office 365. + Other duties as… more