- Dexian - DISYS (Denver, CO)
- …at the City's Headquarters location.The immediate, primary focus is to augment the IT Service Desk and then assist with the large end user hardware replacement ... desktops throughout the City's facilities. The IT Technicians provide Tier 1 (first line support) and occasional Tier...City staff by phone, in-person, email and via IT Service Management (ITSM) system. Will perform a variety of… more
- Creative Financial Staffing (Verona, WI)
- …hardware, and services. If you have experience working in a technical support or help desk environment, enjoy providing great customer service , and want to be a ... and benefits plan. Job Description: You will be providing tier 1 Technical Support to external clients utilizing the...this may be the role for you! Preferred Experience: 1- 3 years of Help Desk /Tech Support experience.… more
- SNI Technology (Greeley, CO)
- …hours per week onsite position with an expected contract duration of 12-24 months.Help Desk Specialist - Tier I Support Job SummaryUnder general direction and ... CO is immediately seeking to hire an IT Help Desk Specialist for an exciting, long-term contract opportunity. This...success of the IT department by supporting all technology service requests, incidents, and problems over the phones in… more
- SNI Technology (Greeley, CO)
- …hours per week onsite position with an expected contract duration of 12-24 months. Help Desk Specialist - Tier I Support Job Summary Under general direction and ... CO is immediately seeking to hire an IT Help Desk Specialist for an exciting, long-term contract opportunity. This...success of the IT department by supporting all technology service requests, incidents, and problems over the phones in… more
- Imagine One Technology (Norfolk, VA)
- …occasional support for security. This hybrid position requires excellent customer service skills, high-energy and the ability to readily provide transitional support ... member and communicate effectively with all levels of personnel.IT Support TechnicianProvide Tier 1 support to customers on-site and remote customers via telephone,… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 3 Service Desk Engineer** to join ... in the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of three...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- ManTech (Washington, DC)
- …tickets. **Responsibilities include but are not limited to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3 ** to join our team. This role will be based… more
- ManTech (Washington, DC)
- …checks of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 3 Service Desk Team across all shifts assigned to the ... team. + Oversee all aspects of the Tier 3 service desk requirements. + Always ready to spin the team needed to provide after-hours support may be… more
- Leidos (Rockville, MD)
- …Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst ( Tier 3 support)** to support a federal ... agency's large, mission-critical 24/7/365 enterprise Service Desk . The position will be on...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Motion Recruitment Partners (Irving, TX)
- Service Desk Technician - Tier 3 Irving, Texas **Onsite** Contract $35/hr - $38/hr Our client, a local financial tech company, is looking to grow their ... Service Desk team. This is a client...Service Desk team. This is a client that has been...skilled with Windows based technologies. You'll be helping with Tier 3 support - username and password… more
- ManTech (Washington, DC)
- …ordinary issues for users. If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose and resolve problem. + Responds ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead** ** Service Desk Specialist - Tier 2** to join our team in… more
- ManTech (Washington, DC)
- …ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Specialist - Cleared Tier...DC. This position supports two different shifts (7:00am - 3 :30pm OR 9:30am - 6:00pm ET). **Responsibilities include but… more
- Leidos (Bethesda, MD)
- …career path. The Leidos has an exciting opening for you as our next Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration Center ... of Atlassian software suite tools such as JIRA, JIRA Service Desk , Confluence, etc. + Experience with...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Janus Henderson Investors (Denver, CO)
- …tackling complex issues / problems + Escalation point and liaison between Global Service Desk and Tier 3 support teams + Perform Vendor Management duties ... via appropriate channels + Help mentor, coach and educate Tier 1 Service Desk team...skills + 3 + years in an IT Service Desk support role + Knowledge of… more
- Xcelerate Solutions (Bethesda, MD)
- System Administrator- TS/SCI Xcelerate Solutions is currently seeking a Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration ... + Knowledge of Atlassian software suite tools such as JIRA, JIRA Service Desk , Confluence, etc. + Experience with data engineering tools such as… more
- Randstad US (Tallahassee, FL)
- tier i service desk support....to effectively listen and process information provided by others. 3 . Customer Service : Works well with clients and ... to determine cause of problems. Installs, configures, and provides support, monitors Service Desk queue and resolves support tickets as assigned. Participates… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities...and troubleshooting **Job Locations** _US-DC_ **Posted Date** _6 months ago_ _(1/8/2024 3 :32 PM)_ **_Job ID_** _2024-4374_ **_Category_** _Information… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop ... This role is also responsible for providing excellent customer service to VIP staff within the Human Resources bureau....property, assisting with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …work orders, change requests, and project tasks + Train computer users and seasonal Service Desk staff. + Promote and encourage a "one team" attitude at ... a lot of success and we're looking for a Tier II Help Desk professional to join...or related preferrs. A+, Network+ or equivalent certification preferred. 3 + years' experience in an IT Help Desk… more
- Leidos (Norfolk, VA)
- …exciting new step in your IT career? 1901 Group (A Leidos Company) has an exciting Service Desk - Tier I NIPR Technician opportunity working in our Norfolk, ... and 1+ years of experience in an Information Technology Service Management (ITSM) role + Security+ CE, Network+ CE,...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
