- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our ... Under the oversight of the Customer Support Lead, the analyst 's responsibilities may include: + Monitoring the customer support...Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. +… more
- Elevance Health (Richmond, VA)
- ** Help Desk Analyst I** **Location:** This position will work a hybrid model ( remote & office). The ideal candidate will live within 50 miles of an ... office location. Preferred Locations: Topeka, KS; Richmond, VA; Mason, OH The ** Help Desk Analyst I** is responsible for receiving all telephone or… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... Management, Workstation Imaging/Reimaging + Mobile Device Management (Provision, Reset, Remote Wiping) + Printer Support (Setup, Toner/Parts Replacement, Queue… more
- American Pest (Richmond, VA)
- …(Certifications preferred) + Familiarity with Android and Apple phones + Experience with remote desktop applications and help desk software + Experience ... you! We are currently looking for a dynamic IT Desk Support Analyst to join our quickly...of outstanding benefits! What You'll Get We want to help our employees build not just a great career,… more
- Carrington (Richmond, VA)
- …amazing team and work remote , prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- General Dynamics Information Technology (Fairfax, VA)
- …Required:** BI Full 6C (T4) **Job Family:** Systems Analysis **Skills:** IT Help Desk ,Salesforce Platform,Workflow Management **Experience:** 3 + years of ... related experience **US Citizenship Required:** Yes **Job Description:** **Salesforce Program Analyst - Remote ** Discover a career that is challenging,… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... group of Alaska natives from one of the most remote and harshest environments in the United States. **For...at least five (5) years direct related experience in help desk and network support + A… more
- City of Norfolk, Virginia (Norfolk, VA)
- …diagnose and resolve computer hardware, software, access, and security issues. + CUSTOMER SERVICE/ HELP DESK : Provide excellent customer service and IT support to ... Microcomputer Systems Analyst , Senior - Customer Success and Productivity Print...Microsoft Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks… more
- System One (Chantilly, VA)
- …etc. + Basic Data Analytics: + The client has a Business Intelligence site that tracks Help Desk statistics. The BA will be the first-line supervisor for the ... THEN 3 DAYS A WEEK ONSITE AND 2 DAYS REMOTE Six month temp to perm + US Coast...temp to perm + US Coast Guard - Business Analyst + Clearance: TOP SECRET (w/ SCI) + Work...Help Desk , take those statistics and convert… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... currently looking for a talented and self-motivated Junior Systems Analyst with the ability to work in a challenging,...Testing Responsibilities include: + Assist the team with taking help desk calls, emails, and support to… more
- Marriott (Richmond, VA)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... member of the IT Service Delivery organization, the support analyst provides first level hotel operations, functional, and technical...and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies… more
- City of Norfolk, Virginia (Norfolk, VA)
- …resolve mobile device hardware, software, access, billing and security issues. + CUSTOMER SERVICE/ HELP DESK : Provide excellent customer service and IT support to ... Programmer Analyst IV / Mobile Device Systems Administrator Print...05 Please describe your experience working on a technology help desk or in direct customer support.… more
- Serco (Arlington, VA)
- **Position Description** Serco is seeking a Senior Operations Research Analyst to join our team of subject matter experts delivering innovative, leading-edge ... you to be 'onsite' some days and allow for remote work on other days (based on customer requirements)....reside in the National Capital Area. The Operations Research Analyst will report to the Director for Analytics, Cyber,… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...on a team of IT support professionals responsible for remote incident response. In this role, you will use… more
- DLA Piper (Reston, VA)
- …from or providing support to multiple regional managers simultaneously. This position is remote and may require work across various time zones and may require ... needs of assigned region. **Location** This position can be remote . Candidates may be required on occasion to visit...regional territory. + Be the Subject Matter Expert to help provide legal billing surge support for several regional… more
- Marriott (Richmond, VA)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... all supported activities. + Create, manage, and monitor ongoing support training for analyst 's and coordinating training with other groups as needed. + Serve as… more
- Cherry Bekaert (Tysons Corner, VA)
- …objects within HubSpot, ensuring seamless data flow and integration. + Assist with Help Desk tickets to ensure best-in-class for marketing and sales team ... field questions, troubleshoot issues, and resolve problems. + Work closely with Data Analyst to develop and maintain dashboards and reports to track key performance… more
- RTX Corporation (Springfield, VA)
- …of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... world. + + Principal System Administrators, internally known as Principal Analyst , infrastructure Workplace Services, collaborate with a diverse team to support… more