- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... Travel: Local * * * CACI is seeking a Tier 1 Help Desk Specialist to join...client issued proprietary databases, software, software configuration control and systems . Functions as a mid-level subject matter expert in… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... one or more of the following: M365, Call Distribution Systems , Red Hat, Microsoft Windows (10, 11), VMware, SharePoint...incident response (tiered support model), using an Incident Management System . * Tier II experience: Prioritize incidents.… more
- Leidos (Rockville, MD)
- …opportunity to make an impact? Leidos currently has an opening for a Help Desk Analyst ( Tier 1 ). This is an exciting opportunity to use your experience to aid an ... Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the...be accountable for logging all calls in the ticketing system and escalating issues to the next level when… more
- Leidos (Rockville, MD)
- …opportunity to make an impact!! Leidos currently has an opening for a **Help Desk Analyst ( Tier 1 )** . This is an exciting opportunity to use your experience to ... Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the...be responsible for logging all calls in the ticketing system and escalating issues to the next level when… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... in the Network. **What will you do:** + Perform System patching and IAVA patches to network routers and...Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... contract level requirements for appropriate position. + In addition, 1 year of experience with background in Microsoft Office...Excel is a plus. + Experience in ticket management system like Remedy is a plus. + Unix experience… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office...include Outlook, Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix… more
- Orion Consortium (Annapolis Junction, MD)
- …Maintenance + Maintenance & Repair + Microsoft Software Applications + Microsoft Windows System Administration + Remote Desktop Administration + Technology ... Description: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to… more
- General Dynamics Information Technology (Fairfax, VA)
- …execute the following responsibilities: + Work closely with AO's National Support Desk ( Tier 1 ). + Troubleshoot and diagnose complex technical issues reported to ... Tier 2 Support Specialist** The team supporting the Administrative Office of the US Courts (AO) Case Management...+ At least three years (3+) experience in IT system engineering, systems development, systems … more
- BigBear.ai (Tysons Corner, VA)
- …will do Provide Tier 2 helpdesk support for end-users Work in collaboration with Tier 1 and 3 technicians as well as engineering team Provide training and ... provision and deprovision accounts, setup and maintain devices, monitor systems , track inventory, maintain infrastructure, and support end-users. The...guidance for Tier 1 resources Provision and deprovision accounts… more
- BAE Systems (Annapolis Junction, MD)
- …following capabilities: Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help...associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- … systems , engineering, or other related discipline plus at least 5 years of systems admin experience. A high school diploma or GED plus 10 years of ... Jovian Concepts, Inc is looking to hire a System Administrator Level 1 for a... systems admin experience would also be acceptable....requirements (Security + at a minimum). + Experience providing Tier 1 (Help Desk) and Tier… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …Qualifications + Experience in supporting the implementation, troubleshooting, and maintenance of IT systems . + Expertise in Tier 1 (Help Desk) problem ... using IT systems . + Skilled in providing Tier 1 (Help Desk) and Tier..., mission architecture, and associated hardware. + Understanding of system administration interdependencies as part of the… more
- IT Partners,Inc (Herndon, VA)
- Network and Computer Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a ... portfolio of systems supporting the logistics domain. The User Support Specialist...wide range of users with varying degree of IT system knowledge and experience . Ability to manage multiple… more
- Farfield Systems (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Provide support for implementation, troubleshooting and maintenance of IT systems2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution… more
- Stratus Solutions (Laurel, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... support for implementation, troubleshooting and maintenance of Information Technology (IT) systems . Manages IT system infrastructure and any processes related… more
- NANA Regional Corporation (Hanover, MD)
- …Saturday rotating shift (0800-1400). **Qualifications** **Minimum Qualifications:** + Bachelor's degree + 1 -3 years exp with Network/ System Administration + ... Akima Data Management is currently seeking Computer and Information Systems to join the team. **Responsibilities** **Job Responsibilities:** +... and service support trends and coordinate with existing Tier 1 and Tier 3… more
- Farfield Systems (Fort Meade, MD)
- …a bachelor's degree. + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Acclaim Technical Services (Annapolis Junction, MD)
- …following capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem ... in Annapolis Junction, MD. You are a Senior Linux Systems Engineer / Systems Admin ...Provide assistance to users in accessing and using IT systems . + Provide Tier 1 … more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... problems. Must contribute to deliverables and performance metrics where applicable. The Tier II support is involved in resolving complex issues, however, under… more