- Children's Hospital Boston (Boston, MA)
- 78519BRJob Posting Title: Patient Experience Representative I- ORL Call CenterDepartment:Otolaryngology and Communication ... with referring providers and practices to facilitate management of complex patient issues. + Patient Registration/Admissions/Discharge + Monitors clinic activity… more
- Beth Israel Lahey Health (Boston, MA)
- …a job, you're making a difference in people's lives.** Training for this 20 hour/week call center position typically lasts 8-12 weeks and is onsite at 20 ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- TEKsystems (Boston, MA)
- CALL CENTER REPRESENTATIVE - HEALTHCARE FULL...85% of calls within 30 seconds. Job Duties: + The Patient Service Rep answers call 24x7 for the ... shift) Qualifications: + 2 years of healthcare administration experience or recent call center experience + Microsoft Office proficient + Excellent communication… more
- DMC Primary Care (Windham, NH)
- Derry Imaging is seeking a Patient Service Representative for our fast-paced call center This full-time position of 40 hours per week will be part of a ... of the DIC team The position is in our call center located in Windham. This position...but flexibility is a must. Exceptional communication skills and patient compassion are critical as you work in a… more
- Beth Israel Lahey Health (Cambridge, MA)
- …Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all proper patient financial and ... Auburn Hospital (MAH) is fully reimbursed for clinical services provided. Handles patient questions and requests accurately and efficiently, ideally with first … more
- Beth Israel Lahey Health (Burlington, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... the patients and the communities we proudly serve. The Patient Access Representative ensures that the ... questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other… more
- Atrius Health (Watertown, MA)
- …care system in the country. **SUMMARY** *This position is looking for skilled call center candidates for our Eastern Massachusetts locations throughout the ... call center department ranging from Beverly all...package. **Job:** **Practice Support Staff* **Organization:** **Internal Medicine* **Title:** * Patient Service Representative I - Remote All… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …RI).** **The hours for this position will be 9:30 AM - 6 PM, Monday-Friday.** The Patient Representative (PR) is the "first impression" a patient has of ... Dana-Farber Cancer Institute (DFCI), and is critical to a patient 's experience and their entry into the DFCI system....staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- Children's Hospital Boston (Boston, MA)
- 76905BRJob Posting Title:Sr. Patient Experience Representative (onsite, Jamaica Plain)Department:Ambulatory Services- Martha Eliot Health ... late shift 10:30am - 7pm Bilingual (English/Spanish) strongly preferred The Sr. Patient Experience Representative will be responsible for: + Demonstrates… more
- Beth Israel Lahey Health (Burlington, MA)
- …Description:** **Hours 3:00-11:30PM** Every other weekend required & rotating holidays. **The Patient Access Representative role is now eligible for a** **$1,000 ... Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all proper patient financial and… more
- Atrius Health (Boston, MA)
- …care system in the country. *SUMMARY ** *This position is looking for skilled call center candidates. Applicants must live in Massachusetts and located near our ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. *__* *_SKILLS_ * Able to communicate in a… more
- Tufts Medicine (Lowell, MA)
- … patient 's representatives in a manner that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via ... processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to… more
- Tufts Medicine (Boston, MA)
- …requests come through x64357. **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will ... service and working in a fast paced high volume call center that handles multiple hospital services... that handles multiple hospital services which directly impact patient care + Maintains collaborative, team relationships with peers… more
- Fresenius Medical Center (Chelmsford, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Lowell, MA)
- …Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance ... issues with all customers in a timely manner. **PRINCIPAL RESPONSIBILITIES AND DUTIES** PATIENT CARE: + Assist other health care members in providing patient … more
- AbbVie (Worcester, MA)
- …needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- AbbVie (Hudson, NH)
- …needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...pre- call plan using SMART objectives and execute post- call evaluation in order to continuously improve sales performance.… more
- Dentsply Sirona (Waltham, MA)
- …+ High school diploma, required. + Minimum of 2 years of Customer Service, Call Center support or equivalent **Qualifications:** + Experience working in a ... Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global… more
- Fresenius Medical Center (Boston, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post treatment for assigned patients and documents in… more
- Ethos Veterinary Health (Woburn, MA)
- … Call Center Representatives for our Woburn, MA location. Summary: The Call Center Representative is tasked with delivering superior care for our ... shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A team player with...deal with emotionally charged client scenarios, sometimes in critical patient situations + A solid track record of exceeding… more