- TurboTax (Carrollton, TX)
- …from April 9-15 for all hours worked Fast 24 hour Certification3 As a Customer Service Representative, you will help TurboTax customers by answering their ... Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be...our customers needs while driving innovation and providing top-notch service . xhqgsiq Remote working/work at home options are available… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to ... While prior contact center experience isn't required, experience in customer service , tech support, inside sales, or...timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer...One (1) year of experience in customer service , technical support, inside sales, back-office, chat ,… more
- Mass Markets (Dallas, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at...at MCI, we keep things light. We believe our customer service representatives are at their best… more
- Mass Markets (Dallas, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at...at MCI, we keep things light. We believe our customer service representatives are at their best… more
- Robert Half Office Team (Fort Worth, TX)
- … Service Center success by applying outstanding interpersonal, communication and customer service skills. Essential duties and responsibilities include the ... Description The Service Center Agent supports the day-to-day... Center environment * 2-4 years of experience in customer service * Excellent verbal and written… more
- Mass Markets (Dallas, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents...for call center agents to support inbound and outbound customer service and sales projects for a… more
- Mass Markets (Dallas, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you...business customers. You will troubleshoot account issues, provide general customer service , and up-sell customers on products… more
- Public Storage (Plano, TX)
- …mapping, stakeholder management, and documentation + Contact center or customer service domain knowledge with understanding of IVR, chat routing, escalation ... instrumental in evolving our operations from traditional systems to intelligent, autonomous customer service , balancing exceptional customer experience with… more
- Bank of America (Addison, TX)
- …+ Excellent written and verbal skills. + Strong dedication to quality customer service . + Excellent analytical and problem-solving skills. + Exceptional ... of Microsoft and Azure AI/LMs services, including Copilot Studio, Copilot Chat , M365 Copilot, MS Defender, MS Purview, Enterprise Data Protection, Azure… more
- Public Storage (Plano, TX)
- …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... channels, leveraging APIs, data flows, and telephony infrastructure to enhance customer experience and agent productivity. Validating end-to-end agentic systems… more
- H&R Block (Carrollton, TX)
- …concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful ... better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns +...tax clients through virtual tools (ie, video conferencing, phone, chat , email) + Generate business growth, increase client retention,… more
- Deloitte (Dallas, TX)
- …Support Analyst II will provide full Product Support to users via email, phone, and chat , and will be responsible to maintain product SLAs via a ticketing system for ... Tax Application Support to internal and external users via email, phone, and chat ; maintain SLAs using a ticketing system. + Analyze, resolve, and track support… more
- Elara Caring (Dallas, TX)
- …collection and updates. + Builds/maintains Service Now Knowledge base articles/Live Agent and Chat scripts. Continually solicits feedback from the HR ... prior to expiration. + Responds to Tier 1 inquiries, providing excellent customer service to Elara's team members. + Conducts testing of process and technology… more
