- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...foster a high-performing team environment. **Qualifications** + Active DoD Top Secret security clearance with SCI eligibility.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …RQ208517 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... have a strong back ground with Cisco Unified Communications Manager , Cisco Meeting Server, Unified Contact Center, and/or Microsoft...* Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience)...Clearance Required: US citizenship is required to acquire a Top Secret Clearance **Company Overview** GovCIO is… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... timely resolution of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the Operations Manager… more
- ICF (Reston, VA)
- …of experience using a formal trouble ticket system such as Microsoft System Center Service Manager , Remedy, or ServiceNow. + 3+ years of professional experience ... / HP hardware / Mac + 3+ years of experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent, Zendesk AI, or similar) and… more
- Serco (Washington, DC)
- Washington, District of Columbia, US Engineering/Ship Construction 12486 Full-Time Active Interim Top Secret security clearance with the ability to maintain ... Top Secret clearance No - Teleworking not available for this...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Parsons Corporation (Reston, VA)
- …relevant Engineering field from an accredited university with 1-4 years of experience + Top Secret ( TS ) security clearance with eligibility for Secret ... will be the first line of defense in resolving service desk issues and providing support for...and software build processes **Security Clearance Requirement:** An active Top Secret SCI security clearance is required… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...degree in related field + Clearance: Must possess a Top Secret /SCI clearance **Overview** We are seeking… more
- TekSynap (Washington, DC)
- …CSM + US Citizen; minimum of SECRET clearance (and clearable to TOP SECRET ) **Overview** We are seeking a Program Manager to join and lead our Federal ... administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user...minimum of SECRET clearance (and clearable to TOP SECRET ) **OTHER DUTIES** Please note this… more
- Leidos (Fort Belvoir, VA)
- …that is deployed worldwide. **Clearance Requirement: Must hold a current Top Secret /SCI Clearance. US Citizenship required** **Primary Responsibilities:** + ... IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent...and written communication skills + Must hold a current Top Secret /SCI Clearance. US Citizenship required At… more
- Cayuse Holdings (Arlington, VA)
- …the UTS and Incident Reporting Portal (IRP) requirements. + Coordinate stakeholder and Service Desk processes and tool interoperability. + Define, measure, and ... structure and alignment to business operations. + Security+ certification desired. + Active Top Secret /SCI security clearance and ability to obtain and maintain… more
- Leidos (Washington, DC)
- …mission support requirements + Customer service experience **Preferred Qualifications** + Top Secret Security Clearance + Master's degree from an accredited ... of the Navy-Marine Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support… more
- Chenega Corporation (Oakton, VA)
- …and Program Management. Job Title:System Administrator Location:Oakton, Virginia Clearance Level: Top Secret Clearance Summary We deliver essential technology ... and automation processes for new applications. + Sets up administrator and service accounts. + Maintains system documentation. + Interacts with users and evaluates… more
- IntelliDyne (Washington, DC)
- … to lead a complex, high-impact IT contract supporting enterprise infrastructure, service desk operations, and engineering modernization initiatives within the ... Program Manager Status: Exempt Location: Washington, DC (Hybrid 3...leadership across all facets of the program, including IT service desk , infrastructure operations, engineering support, and… more
- SHINE Systems & Technologies (Reston, VA)
- …environment Requirements & Desired: + BA/BS with 8 years' experience + Current minimum Top Secret Clearance with the ability to get an SCI security clearance ... SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience...Functional Financials experience + Ability to provide Tier 2-3 Service Desk support. + Ability to work… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …Type: Temporary Worker Anticipated Salary Range: $0.00 - $0.00 Security Clearance: TS /SCI with Poly Level of Experience: Intern HI This opportunity resides with ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the program's executive… more
- Serco (Alexandria, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... FYDP. + Experience collaborating with international programs and governments. + An Active DoD Secret Clearance but ability to obtain a TS /SCI clearance + Up to… more
- Leidos (Fort Belvoir, VA)
- …Assist in developing, implementing, and maintaining ITIL-based knowledge management processes for service desk and IT operations + Develop and enforce quality ... We are seeking an experienced **Senior ITIL Network Knowledge Manager ** to join our IT service management...to work in a fast-paced, dynamic environment + **Current TS /SCI required** At Leidos, we don't want someone… more
- St John's Community Services (Washington, DC)
- …gfor? We want to add a Human Resou r ces Manager ( HR M) to our human r esou r...g cul ture and outstandin g cus t ome r service by tr ea ti ng emplo y ees with ... : + Pr olonged pe r iods of sitting ata desk and working on a compu ter . + M us...LTD . + Co nnec tivity r eimbu r semen ts (some empl oy ees ) + PTO , V acat… more