…years' banking/financial services customer service, sales or related experience Familiarity with ContactCenter systems and frequently used forms, products and
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9AM-5PM EST** **Location** **: Hybrid (in-office 2x/week) at Amherst Center ** **Overview:** Serves as voice of the Bank by...appropriate to ensure their resolution. Serve as point of contact for newly-hired agents for basic questions and mentoring…more