- Palo Alto Networks (Santa Clara, CA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer + Proficiency… more
- IBM (San Jose, CA)
- …A culture of learning, collaboration, and innovation! **Your role and responsibilities** As a Technical Support engineer , you will: * Drive resolution of ... and customer-focused engineers to join our team of Technical Support Engineers. As a support engineer , you'll gain hands-on experience supporting a wide… more
- LiveRamp (San Francisco, CA)
- …data providers. + Contribute towards building a great company. **Your team will:** The Technical Support Engineer team is responsible for resolving clients' ... compliance and privacy requirements.** **You will:** + Become a member of our Technical Support team, and work to solve technical challenges as they arise… more
- PagerDuty (San Francisco, CA)
- …customer base. We strive to go that extra mile for our customers. Are you a Technical Support Engineer who shares our values and passion with debugging and ... level and serving as an escalation point for our Frontline Technical Support team. Your responsibilities include providing technical support ,… more
- Palo Alto Networks (Santa Clara, CA)
- …the kind of precision that drives great outcomes. **Your Career** As a Platinum Support Engineer , you will work firsthand with our valued Platinum customers to ... high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to… more
- Palo Alto Networks (Santa Clara, CA)
- … assistance as needed (often, in high pressure situations). **Your Impact** + Offer technical support to customers and partners. + Effectively manage support ... follow-ups. + Conduct fault isolation and root cause analysis for technical issues. + Author Technical Support Bulletins and other technical … more
- Palo Alto Networks (Santa Clara, CA)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Insight Global (San Francisco, CA)
- … team scale efficiently. Finally, you'll be pivotal in promoting timely and professional technical support via email, chat, and phone. We are a company committed ... ROLE You will be the first point of contact for customers experiencing technical issues with our product. You will troubleshoot, diagnose, and resolve technical… more
- US Tech Solutions (San Bruno, CA)
- …help organize, manage, and analyze scientific data efficiently and securely, providing technical guidance, best practices, and support for cloud-based data ... **Responsibilities:** + Understand customer requirements, recommend implementation strategies, and provide technical training and support . + Assist customers in… more
- Palo Alto Networks (Santa Clara, CA)
- …of platforms. + Innovate new product features based on customer, partner, and technical support engineer feedback + Proactively identify product features ... for all Next-Gen Firewall platforms. As a Platform Software Engineer , you will be expected to participate in all...experience in device drivers, platform software, hardware bring-up and support + Experience with Linux Kernel, DPDK, Platform and… more
- IBM (San Jose, CA)
- …finally for your own career. **Your role and responsibilities** The Content Manager OnDemand Technical Support engineer : * Provides technical support ... other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand....Engineer , you will participate in the worldwide remote technical support team for our Content Manager… more
- IBM (San Jose, CA)
- …our company and finally for your own career. **Your role and responsibilities** The Technical Support engineer : * Provides technical support ... management, protection of data, and data governance. Successful candidates will provide technical support assistance to customers using problem determination /… more
- IBM (San Jose, CA)
- …a Customer Support Engineer , you will participate in the worldwide remote technical support team for our InfoSphere Optim software. You will be part of ... own career. **Your role and responsibilities** The InfoSphere Optim Software developer support engineer : * Provides technical support assistance to… more
- IBM (San Jose, CA)
- …Customer Support Engineer , you will participate in the worldwide remote technical support team for our Content Manager OnDemand software. You will be ... career. **Your role and responsibilities** The Content Manager OnDemand Software developer support engineer : . Provides technical support assistance to… more
- Nutanix (San Jose, CA)
- …in over 200 countries. Our global team includes 700+ people who deliver 24/7 technical support to our customers, enabling their success with our hybrid ... **Systems Reliability Engineer Intern - LOCAL applicant ONLY** **Hungry, Humble,...as a Systems Reliability Engineering (SRE) Intern, solving complex technical product-related problems and delivering world-class customer outcomes. As… more
- Cadence Design Systems, Inc. (San Jose, CA)
- …to make a difference and be challenged? Join the High-Performance Culture at Cadence.As a Technical Presales Engineer , you will support the technical ... an impact on the world of technology. Senior Applications Engineer - DDR Design IPJob Location: San Jose, CAJob...DDR IP. This role offers the benefit of both technical growth and business skill development. You will be… more
- MongoDB (Palo Alto, CA)
- …and flavor. **What you will do at MongoDB** As a Senior Technical Services Engineer , Cloud, you will: + Support and guide our strategic customers, focus on ... the product and community **Job Description** As a Senior Technical Services Engineer , Cloud you'll be advising...characterize, solve & recover from problems raised to the Technical Support team + Resolve technical… more
- NVIDIA (Santa Clara, CA)
- …robots. We are currently seeking a dynamic individual to join our team as a Technical Marketing Engineer who can move and adapt quickly to changing needs! What ... blueprint. + Work with engineering and core infrastructure teams on technical architecture, API design, usage dashboards, security and enterprise readiness. +… more