- Trustmark (Albany, NY)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Elevance Health (Latham, NY)
- …in someone's life and help make healthcare easy, apply today! We are an inbound call center that handles dental only with a majority of our calls coming ... **Title: Customer Care Representative I, II , III** **Location:** This is a remote position. The ideal candidate will live within 50 miles of one of our Elevance… more
- Vaco (Albany, NY)
- …information, visit pivotpointconsulting.com. **Description** : The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical ... role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as… more
- Conduent (Albany, NY)
- …Must be able to submit to a background check and drug test. **Summary:** As a call center representative , you will be supporting our client's customers as a ... culture where individuality is noticed and valued every day. **Customer Service Representative ** **Albany, NY** Hourly rate 14-17/HR. **What you get:** + Full-time… more
- Empire State University (Saratoga Springs, NY)
- …a high volume of student, faculty, staff, and sponsor inquires via a department call center , email, chatbot, and the university's ticketing system. + Assist with ... will serve as a primary contact and customer service representative for all students, faculty, staff, and other parties...of two years' experience in a higher education, banking, call center or customer service setting. +… more
- ANS Advanced Network Services LLC (Menands, NY)
- …with onsite personnel. + Install a wide range of telecommunications equipment, data center cabinets. + Run, terminate, and test dc power, fiber optic, and LAN ... of primary DC power (Hot Work). + Deka Unigy II battery stand instillation + GE Infinity power plant,...is a requirement. The physical demands described here are representative of those that must be met by an… more