- Zurich NA (Albany, NY)
- Claims Call Center Representative 116763 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... complexity, ensuring a positive customer experience. + Resolve complex claims inquiries and problems, judging when to pass complex...down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry… more
- CVS Health (Albany, NY)
- …to gather information while on a call + Experience in highly transactional call center environment + Excellent customer service and critical thinking + Must ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...for high volume in bound provider calls for the Claims Inquiry/ Claims Research team. Extensive claims… more
- CAI (Albany, NY)
- …including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will provide first level support and resolution to provider… more
- Elevance Health (Latham, NY)
- …this role are expected to be able to work in a fast paced, high volume call center environment. + Associates should be able to multi-task and work independently. ... **Customer Care Representative I** **Location:** Remote, within 50 miles of...written correspondence regarding insurance benefits, provider contracts, eligibility and claims . + Analyzes problems and provides information/solutions. + Operates… more
- Elevance Health (Latham, NY)
- …+ HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of education and experience which would provide an ... **Title: Utilization Management Representative I** **Location:** This position will work a...impact:** + Managing incoming calls or incoming post services claims work. + Determines contract and benefit eligibility; provides… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... responsible for the following;. Accept and process both original and continued claims for Unemployment Insurance. . Conduct telephone interviews with claimants in… more
- Sutherland Global Services (Albany, NY)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with...Deck" approach **Duties & Responsibilities;** + Assist providers with claims and claims investigations + Status Inquiries… more