- HomeSafe Alliance (Albany, NY)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- HomeSafe Alliance (Albany, NY)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- HomeSafe Alliance (Albany, NY)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- New York State Civil Service (Menands, NY)
- …qualifying work experience include, but are not limited to: call center agent, customer service representative, product sales representative, bank teller, or ... in an environment with substantial face-to-face interaction or in a call center environment.*OR* 30 college semester credit hours.* Customer service is defined… more
- Trinity Health (Rensselaer, NY)
- …interpersonal and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + ... Center Representatives are often the first point of contact for patients' therefore; we are interested in hiring...interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to make quick… more
- Lincoln Financial Group (Albany, NY)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- Ellis Medicine (Schenectady, NY)
- The Call Center Representative operates the hospital/Physician's Answering Service communications system. Triaging and processing customers calls while following ... specific protocols. Answers customer calls for Hospital and the physician answering service,...orders. Handles emergency situations and codes by following procedures Education/ Experience Requirements: + High School diploma or equivalent required.… more
- Signet Jewelers (Albany, NY)
- …holidays* A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skillsWe put our People ... to help our customers celebrate the special moments in their lives* Strong customer service, sales, retail and/or jewelry experience * Flexible availability to… more
- Signet Jewelers (Albany, NY)
- …holidays* A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skillsWe put our People ... to help our customers celebrate the special moments in their lives* Strong customer service, sales, retail and/or jewelry experience * Flexible availability to… more
- Signet Jewelers (Albany, NY)
- …the decision to build your career with a company that thrives on an outstanding customer experience , intense and continuous training and being able to make a ... desire to grow and ability to provide a superior customer experience . Job Requirements: + One year...while we appreciate every applicant's interest, we can only contact those selected for further consideration. Don't forget, we… more
- Whitney Young Health Center (Albany, NY)
- …years' experience in a health care setting. Demonstrated excellent customer service, good communication, and interpersonal skills. Proficiency with computer use. ... critical thinking skills, self- management expertise along with outstanding customer service. The RN Care Coordinator serves to assist...in a timely manner + Serves as point of contact for patients requiring assistance with clinical HIV needs… more
- Whitney Young Health Center (Albany, NY)
- …limited to handling emergent calls, other defined prioritization, correct patient contact information, and complete and accurate messages. . Provides assistance and ... orienting new employees. . Demonstrates excellence in both internal and external customer service. . Understands and is able to effectively communicate HIPAA… more
- Whitney Young Health Center (Albany, NY)
- …limited to handling emergent calls, other defined prioritization, correct patient contact information, and complete and accurate messages. + Provides assistance and ... employees. + Demonstrates excellence in both internal and external customer service. + Understands and is able to effectively...the Joint Commission and Whitney M. Young Jr. Health Center . + Completes all other duties as assigned. Requirements… more
- Highmark Health (Albany, NY)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Sutherland Global Services (Albany, NY)
- …**General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + Knowledge ... needed. **Since we provide service to global customers, our center is open 24/7. These are work from home...email or instant message to consumers. Serves as primary contact for inbound customer issues. + Escalate… more
- New York State Civil Service (Menands, NY)
- …Office Assistant 2 ( Customer Service), you must have:* One year of experience where most work time is spent performing various communication tasks centered on ... calls directed to the Office of Unclaimed Funds Communication Center * Answer calls from claimants, Reporting Organizations, and other...skills - writing and verbal * Good computer skills* Customer service experience * Comfortable working in a… more
- Highmark Health (Albany, NY)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... subject-matter direction to lower-level representatives. **ESSENTIAL RESPONSIBILITIES** + Resolve customer inquiries and complaints via written, telephonic and face-to-face… more
- Windstream Communications (Albany, NY)
- …foreign personnel disclosure and approval requirements._ **Job Details** **Job Family** ** Customer Service** **Job Function** ** Customer Contact ** **Pay ... handles inbound calls from Windstream customers in a call center environment. The inbound calls are driven by a...inbound calls are driven by a variety of different customer needs. The Kinetic Cable Specialist is primarily responsible… more
- Latham, The Pool Company (Latham, NY)
- …of all Latham products, brands, and pricing programs by telephone, email, Latham website, customer portal or Request Center + Using multiple tools and systems, ... operating procedures. The position will have email and telephone contact with distributors, dealers, customers, and the internal Sales...required + Associate or bachelor's degree preferred. + 3-year customer service or related experience or 6… more
- Pioneer Bank (Albany, NY)
- …engage in professional, positive, and productive communication through all customer points of contact into the Customer Care Center . Help enrich our ... initial phone call when appropriate and always provides the customer with a World Class Service experience . + Keeps a comprehensive record of all calls and/or… more