- Wolters Kluwer (Colonie, NY)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Oracle (Albany, NY)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through… more
- iCIMS (Albany, NY)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- SHI (Albany, NY)
- …experience, realize their return on investment, and are satisfied with their marketing engagement . The success manager will collaborate cross-functionally to ... of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable… more
- CVS Health (Albany, NY)
- …opportunities and ensures profitable revenue and growth to Aetna. + Owns the customer lifecycle - from implementation to engagement strategies and contract ... understanding of data analytics. **REQUIRED QUALIFICATIONS** **Minimum 5 years' client engagement and program success experience.** **Background in healthcare… more
- PagerDuty (Albany, NY)
- …+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Oracle (Albany, NY)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success… more
- Capital One (Albany, NY)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Hilton (Albany, NY)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:**… more
- Broadcom (Albany, NY)
- …objectives and desired outcomes and begin crafting a joint Success Plan with the customer + Through the customer engagement , you will serve as a trusted ... need to be resolved and working on a structured engagement plan with the customer . + Completed...to create 'customers for life' by collaborating with our Customer Success , Global Support, Education, Professional Services,… more
- Rubrik (Albany, NY)
- …collaboration. + Cross-functional collaboration: Partner closely with sales, product management, customer success , and marketing teams to ensure CXO experiences ... their digital infrastructure. Rubrik is seeking a CXO Experiences & Community Manager to support the development and execution of high-impact executive engagement… more
- ITW (Albany, NY)
- **Job Description:** As a **Corporate Account Manager (CAM) - Shipbuilding** at ITW Welding, you will play a key role in driving **profitable growth and expanding ... Trust, Shared Risk, and Simplicity** -while creating measurable impact in customer satisfaction and business results. Your impact will include: + **Strategic… more
- Ralliant (Albany, NY)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more
- Navient (Albany, NY)
- …the customer journey and executing lifecycle campaigns that drive deeper engagement , retention, and customer lifetime value across Earnest products. + You ... below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance Marketing.** **As the… more
- Oracle (Albany, NY)
- …efficiently meet stated desired outcomes. Experience tracking KPIs and program success metrics. + ** Customer and/or Consulting Partner Relationship Management:** ... triage, and mitigate issues to be resolved (may include Marketplace submissions, engagement in SOAK testing, customer /partner AI adoption, and Redwood migration)… more
- Trustco Bank (Albany, NY)
- …Building a strong branch identity, promoting sales initiatives, and championing exceptional customer service. + Customer Engagement : Personally, connecting ... **Assistant Branch Manager ** **Reports to:** Branch Manager **Salary:**...a motivated leader with a passion for delivering exceptional customer service and driving branch success ? We… more
- Confluent (Albany, NY)
- …will lead defining account strategy, orchestrating team alignment, and engaging in Sales and Customer Success pursuits, while setting clear goals for the team to ... a team of Solutions Engineers with tenets of strong customer engagement , Product & use-case knowledge, and...for the Solutions Engineering team to achieve sales and customer success targets, with a focus on… more
- Oracle (Albany, NY)
- …OCI Block Storage and OCI's differentiation. + Develop and track performance metrics for customer engagement , business growth, and product impact on overall OCI ... + Excellent leadership, communication, and analytic skills with a passion for customer success . + Experience leading agile teams and cross-functional initiatives… more
- CBRE (Albany, NY)
- Transition Engineering and QHSE Manager Job ID 239140 Posted 23-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Facilities ... US - Remote - US - United States of America Transition Engineering and QHSE Manager GJA ID: ZP0022 (Transition Manager ) Location: Remote (US Based) **About the… more
- Philips (Latham, NY)
- …Imaging service solutions that drive clinical excellence, operational efficiency, and customer success . This role requires a strong clinical foundation ... **Senior Manager , Clinical Adoption.** Lead and elevate the delivery...acumen to support profitability and informed decision-making. + Enhance customer success through innovative training programs, strong… more