- HealthEdge Software Inc (Albany, NY)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...* Paid Time Off * Paid Parental Leave * Support for Community Involvement We're serious about our commitment… more
- J&J Family of Companies (Albany, NY)
- Customer Marketing Manager - 2407024714W **Description** Kenvue is currently recruiting for: ** Customer Marketing Manager - Regional Grocery** This ... **What you will do** Kenvue is recruiting for a Customer Marketing Manager supporting Regional Grocery. Preferred...Align customer and internal brand teams on customer relevant programs & strategies * Fully support… more
- Rocket Software (Albany, NY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Albany, NY)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Albany, NY)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Confluent (Albany, NY)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...Customer Success, Customer Experience, or Support Operations **Come As… more
- Cleo (Albany, NY)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Verint Systems, Inc. (Albany, NY)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Ryder System (Albany, NY)
- …Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development for Custom Integration Solutions (customized invoicing), GeoTab APIs that are leveraged by… more
- Regeneron Pharmaceuticals (Troy, NY)
- …problems. This role may be for you if have: + Previous experience support c-suite/executive/senior leaders with exceptional customer service skills. + Strong ... The Senior Manager IT Operations, supporting Executive Technology ensures reliable...operational projects, as well as provides administrative direction and support for daily operational activities of IT and/or AV… more
- Whole Foods Market (Albany, NY)
- …we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce ... processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for … more
- Lumen (Albany, NY)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... single point of contact for a group of assigned customer accounts which typically have a medium to large...sold solutions. + Provide critical date management and escalation support to meet committed delivery objectives. + Validate order… more
- Wolters Kluwer (Albany, NY)
- …a comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** you will join a dynamic sales team, and you will ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- Pioneer Bank (Albany, NY)
- TITLE: Deposit Operations Support Manager LOCATION: Headquarters REPORTS TO: Deposit Operations Officer CLASSIFICATION: Full Time, Exempt PAY GRADE: EX 55 ... Under the direction of the Deposit Operations Officer, the Deposit Operations Support Manager is responsible for the assignment, oversight and completion… more
- Gap Inc. (Hudson, NY)
- …through teaching, coaching and providing meaningful feedback to build capabilities + Support strategies and processes using a customer centric mindset to ... profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration… more
- Walgreens (Loudonville, NY)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Walgreens (Loudonville, NY)
- …Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support . **Business Planning** + Identifies ... team members, and modeling and delivering a distinctive and delightful customer and patient experience. **Job Responsibilities/Tasks** ** Customer Experience** +… more
- CVS Health (Latham, NY)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...crew and supervisors in an open and timely manner Support Store Manager with actions plans for… more
- CVS Health (Clifton Park, NY)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...crew and supervisors in an open and timely manner Support Store Manager with actions plans for… more