- Broadview FCU (Albany, NY)
- …scheduled day off durring the week. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ... over the phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering… more
- MVP Health Care (Schenectady, NY)
- …continuous improvement. To achieve this, we're looking for an **Associate, Bilingual Medicaid- Member Service Representative ** to join #TeamMVP. This is the ... every interaction **Your key responsibilities:** + The Associate, Medicaid Member Service Representative is responsible...all calls timely and have a clear understanding of call avoidance, such as but not limited to short… more
- CVS Health (Albany, NY)
- …candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members' ... unasked questions, eg additional plan details, benefit plan details, member self-ser‐vice tools, etc. + Uses customer service...spreadsheets in response to inquiries received. + As a call center inbound representative you will be… more
- Humana (Albany, NY)
- …our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The ... Agent Support Representative will handle a high volume of inbound and...from internal and external selling agents in a fast-paced call center. Assist agents with all pre-enrollment inquiries including… more
- MVP Health Care (Schenectady, NY)
- …our customers in every interaction **Your key responsibilities:** + The Associate, Provider Member Service Representative is responsible for responding to ... To achieve this, we're looking for an **Associate, Provider Service Representative ** to join #TeamMVP. This is...all calls timely and have a clear understanding of call avoidance, such as but not limited to short… more
- Molina Healthcare (Albany, NY)
- …pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year ... of medication related health care outcomes, and quality cost-effective member care. Essential Job Duties * Handles and records...related experience, including call center or customer service experience, or… more
- Molina Healthcare (Albany, NY)
- …product and service information, and identifies opportunities to improve our member and provider experiences. **Job Duties** * Provide service support to ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- Insight Global (Rotterdam, NY)
- Job Description Insight Global is seeking a Customer Service Call Center Representative for our client in Schenectady, NY. As part of our team, a Customer ... Service Representative /Dispatcher will take incoming calls and...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military ... program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- The Hertz Corporation (Albany, NY)
- **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer ... Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent,… more
- Centrotherm (Waterford, NY)
- …Title/Keyword Note: Candidates with experience in roles such as Customer Service Representative , Customer Operations Specialist, Inside Sales Support, Account ... Full-time Description The Customer Support Specialist is a key member of our Inside Sales team. This role owns...resolution. This is a professional, office-based role (not a call center) with clear opportunities to grow into senior… more
- Ryder System (Albany, NY)
- …scheduling, the Rental Management Trainee will be required to perform the role of On- Call Representative based on work schedules as determined by Supervisor. + ... supervisors) + Ability to work independently and as a member of a team + Detail oriented with strong...related degree + One (1) year or more customer service with issues resolution experience preferred + Must be… more
- New York State Civil Service (Albany, NY)
- …City Albany State NY Zip Code 12226 Duties Description Working as a team member in the Office of Diversity and Equity, Inclusion and Access, the Administrative ... materials for meetings and training; *Operating office equipment and performing basic service or arranging for service maintenance as needed; *Maintaining and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches,...conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate… more
- Saratoga Hospital (Saratoga Springs, NY)
- …role, you'll be a vital part of our clinical team, ensuring excellent service , collaboration, and patient outcomes in a fast-paced healthcare environment. You will ... and/or emergency procedures, both on scheduled time and in an on- call capacity. The Cardiovascular Technologist prepares equipment and patients for procedures… more
- General Motors (Albany, NY)
- …+ Deep understanding of databases, caching, data modeling, and service -oriented architecture (SOA). + Proven experience building and deploying distributed ... with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado,...search or application for employment, email (###@GM.com) us or call us at ###. In your email, please include… more