- Cayuse Holdings (Albany, NY)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
- Cayuse Holdings (Albany, NY)
- …**_LOCATION_** Remote **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within ... **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial...Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. +… more
- Saratoga Casino Hotel (Saratoga Springs, NY)
- …Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Front Desk Agents promote outstanding relations with all guests and fellow Team Members by ... providing service in a friendly, swift, and responsible manner. They...18 years of age + Prior experience in guest service capacity preferred. + Excellent guest service … more
- University of Rochester (Albany, NY)
- …Resolves high-level technical problems for customers across IT areas that are received via Service Desk intake mechanisms, such as service tickets and email. ... any performance issues or concerns. Assists with reporting on agent and team metrics. May provide on-call support. Provides...network, including on-site and off-site locations. + Represents the Service Desk support areas for new services… more
- Extra Space Storage (Cohoes, NY)
- …Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Public Consulting Group (Albany, NY)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The ... agent will interact with customers through the Zendesk(R) support...use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including… more
- New York State Civil Service (Albany, NY)
- …analyze and prioritize workload. 2. Establish performance standards for Customer Service representatives; review and analyze work force data reports to ensure ... Center call answer rate goals are met during peak calling periods: assess agent skills and adjust as necessary 5. Develop reports reflecting individual statistics… more
- Fresenius Medical Center (Schenectady, NY)
- …+ Assists with facility QAI infection control audits. + Acts as a change agent for infection control practices within clinic. Under the direction of the CM or ... can be made. + Day to day work includes desk and personal computer work and interaction with patients...+ Demonstrated commitment to FMS culture values and customer service standards. + Attends Fresenius and publicly offered skill-based… more