- CVS Health (Albany, NY)
- …we do it all with heart, each and every day. **Position Summary** The ** Senior Service Advocate ** will perform research inquiries, issues, and escalations ... of the Quantum Program. **In this role, you will:** + Answer questions and resolve issues as single point-of-contact, based on external, largely written communications. + Oversee a caseload of members as assigned. + Take ownership of each contact to resolve… more
- CVS Health (Albany, NY)
- …Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members ... Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational skills, including… more
- Ford Motor Company (Albany, NY)
- …of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive Senior Manager Digital Retail Experience -- Strategy & Dealer Tools Leader to ... the dealer process and providing dealer sales efficiency. + Advocate for dealer efficiency with digital retail at Point...+ Paid time off for individual and team community service + A generous schedule of paid holidays, including… more
- Broadview FCU (Albany, NY)
- …then you have come to the right place! Summary of Role: The Member Advocate serves as a trusted advisor, empathetic listener, and service professional, ... champions of continuous improvement, always seeking ways to enhance service delivery, efficiency, and member outcomes. Essential Job Functions/Responsibilities: +… more
- Cardinal Health (Albany, NY)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- Philips (Latham, NY)
- …standards through audits, corrective actions, and compliance initiatives. + Act as the senior advocate for service partners in executive-level discussions, ... **Director, Global Service Partner Management** You will drive the development...You will drive the development and execution of advanced service delivery frameworks to support our Global Sleep &… more
- CVS Health (Albany, NY)
- …it all with heart, each and every day. **Position Summary** + Acts as an advocate and subject matter expert guiding the business by serving as a quality champion ... and effectiveness of work processes in claim processing and customer service that impact customer satisfaction, medical cost management, and operational efficiency.… more
- Philips (Latham, NY)
- …and quality. + Partner with clinical, product, and business leaders to align service strategies, influence solution design, and advocate for customer needs. + ... ** Senior Manager, Clinical Adoption.** Lead and elevate the...Lead and elevate the delivery of large-scale Enterprise Imaging service solutions that drive clinical excellence, operational efficiency, and… more
- Intuit (Albany, NY)
- …(IES)** Come join the Global Business Solutions Group (GBSG) as a **Tier 2 Senior Service & Support Specialist** **for the** **Intuit Enterprise Suite (IES)** ... teams to strengthen feedback loops and drive product and process improvements. + Advocate for both customers and internal teams by ensuring their voices are… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Health, Department of Title Senior Attorney/Assistant Attorney 1,2,3 - 46634 Occupational Category Legal Salary Grade 25 Bargaining Unit PS&T - ... of Health at administrative hearings held before Administrative Law Judges and advocate the Department's legal case; * Examine and cross examine witnesses;* Draft… more
- New York State Civil Service (Albany, NY)
- …resolution capacity. OTHER WAYS TO QUALIFY:Reachable on the Department of Civil Service Eligible list for Senior Consumer Frauds Representative. OREligible for ... NY HELP Yes Agency Attorney General, Office of the Title Senior Consumer Frauds Representative or Consumer Frauds Representative Trainee (NY HELPS) Occupational… more
- Humana (Albany, NY)
- …help us put health first** Humana's Marketing organization is seeking an experienced Senior Associate, Campaign Strategy to join the team working remote. Are you a ... who thrives on turning insights into action? As the ** Senior Associate, Campaign & Brand Strategy** _(internally known as...toolkits, and reporting frameworks + Act as a brand advocate within agile go-to-market pods, fostering connection to brand… more
- Oracle (Albany, NY)
- …junior and senior applied scientists. + Develop production code and advocate for the best coding and engineering practices. + Participate in project planning, ... engineering center with the focus on excellence. As our Senior Applied Scientist, you will play a key role...that can be built as a feature of the product/ service . Contributes to writing production model code. Work with… more
- Travelers Insurance Company (Albany, NY)
- …Law offices of John Wallace Are you committed to professional growth and exceptional client service ? Imagine a career as a Travelers lawyer where you can be the best ... you. As a Senior Counsel with Travelers you'll be responsible for high...so you can be positioned as a strong legal advocate and valued business partner. **What Will You Do?**… more
- Sage (Albany, NY)
- Senior Product Manager - Fixed Assets Job Description: Senior Product Manager - Sage Fixed Assets Does your genuine interest in understanding the needs of the ... customer and being their advocate energize you? How about the thought of combining...compliance product to an emerging cloud-hosted, AI-powered Fixed Assets service , your focus will be to drive customer-centric innovation… more
- Molina Healthcare (Albany, NY)
- …and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible for various provider ... Plan's highest priority, high volume, strategic providers to educate, advocate and engage as valuable partners. + Requires an...provider issues that may cross departmental lines and involve Senior Leadership. + Serves as a subject matter expert… more
- SitusAMC (Albany, NY)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... FluxCD) and automation platforms (Azure DevOps, GitHub Actions). + **Kubernetes & Service Mesh:** Strong background in deploying Kubernetes and service mesh… more
- SitusAMC (Albany, NY)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... and update key documents to support WFS Clients policies & procedures, service level agreements (ie, performance metrics) and client deliverables. + Ability to… more
- Stark Tech Group (Albany, NY)
- …How do you excel in this position Stark Tech is seeking a Senior Project Manager who excels by leading complex building infrastructure projects with exceptional ... subcontractors, and internal resources while serving as the primary customer advocate and decision-maker. With strong financial acumen, proactive risk management,… more
- Oracle (Albany, NY)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... developing intelligent, autonomous agents that enhance service request automation, knowledge management, agents that handle real-time digital customer interactions… more