- Lincoln Financial Group (Madison, WI)
- …at a Glance** We are excited to bring on a ** Manager ** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... environment. _Background Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned team within the Call … more
- Veterans Affairs, Veterans Health Administration (Madison, WI)
- …weights and reports significant variances in weights to responsible RN. Answers call lights promptly and in person. Assists during emergency treatment situations ... any suspected abuse to the appropriate licensed nurse (charge nurse, supervisor, manager ). May attend interdisciplinary conferences as needed for the purpose of… more
- Guardian Life (Madison, WI)
- …regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** $40,960.00 - $61,435.00 The ... that enjoy speaking with customers within an inbound contact center environment. Our award-winning contact center is...they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave of… more
- Humana (Madison, WI)
- …put health first** Do you have a passion for self-service, shift left, first call resolution (FCR), knowledge, automation, and innovation? Have you led a broad range ... the role for you. We are seeking a dynamic and experienced Lead Product Manager to lead our self-service and support product line encompassing both services and… more
- CVS Health (Madison, WI)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... personal, convenient and affordable. **Position Summary** The Manufacturer Intelligence Manager is responsible for supporting strategic interactions with pharmaceutical… more
- NTT America Solutions, Inc. (Madison, WI)
- …where you can grow, belong and thrive. **Your day at NTT DATA** The Manager , Deployment Services leads the regional Deployment Services team, serves as the process ... years managing a client services or customer service team in the data center industry with experience managing medium and large accounts. + Extensive experience and… more
- Eaton Corporation (Madison, WI)
- Eaton's Electrical Engineering & Services division is currently seeking a Project Manager - Mission Critical. This is a remote role with approximately 50% travel. ... while meeting or exceeding design requirements. As a Project Manager for our Mission Critical team, you will: *...+ Minimum of 3 years of experience managing data center , mission critical, or UPS centric electrical projects. +… more
- Humana (Madison, WI)
- …companies, providers, members, and collection services in the settlement of claims through Call Center operations. Comprised of a team of claims associates ... client administration, customer service, enrollment and eligibility, claims processing, and call center operations. Investigates and settles claims and customer… more
- TEKsystems (Madison, WI)
- …orders in the ticketing system, under the oversight of the Field Tech Manager to ensure adherence to policies, procedures, and methodologies. Key Responsibilities: + ... + Handle escalated support issues from the helpdesk and Enterprise Support Center . + Compliance and Oversight: + Follow policies, procedures, and methodologies as… more
- Rocket Software (Madison, WI)
- …Usage + IMS: KIPGBL*, ATF Trace, DEXAN, Epilog, RTA, etc. + JVM: Health Center Agent usage + Networking: NMIs, PMI Exit, CSA Tracking, and SNMP configuration + ... and understanding of the new customization process called IBM Monitoring Configuration Manager + Exceptional communication skills + Availability to travel 5-15% +… more
- CVS Health (Madison, WI)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are… more
- Humana (Madison, WI)
- …client administration, customer service, enrollment, and eligibility, claims processing, and call center operations. Investigates and settles claims and customer ... the Member + Collaborate with the Market and care Manager with GED Works on member needs. + Must...Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and… more