- KeyBank (Albany, NY)
- …certification + Previous experience as an Incident Manager or Problem Analyst/ Manager + Experience with ServiceNow + In-depth understanding of technology ... 4910 Tiedeman Road - Brooklyn, Ohio 44144 The Problem Manager is responsible for executing all the activities within...technology **Required Qualifications** + Clear understanding of ITIL and ITSM + ITIL V3 Foundations Certification + Six Sigma… more
- New York State Civil Service (Albany, NY)
- …Qualifications Preferred Qualifications:-12 months of experience with the Demand module in ServiceNow ( ITSM )-12 months of experience reviewing Changes in ... at any time.Under the direction of the Client Engagement Manager (CRM), the Associate CRM will be assigned to...ServiceNow ( ITSM )-12 months of experience communicating (either written or verbally)… more