- Aston Carter (Arlington, VA)
- Job Title: Call center representative ( 6 month contract ) Location: Arlington, Virginia (Local candidates only for equipment pickup) Hours: 10 AM - 7 PM ... to Friday) 2 Weeks Training onsite in Arlington, VA - 9am-6pm (Monday- Friday) 6 month contract + Process child care fee assistance applications promptly. + Enter… more
- TekSynap (Silver Spring, MD)
- …to the Help Desk by creating, updating, and managing requests. + Meet First Call Resolution ("FCR") goals; suggest improvement to increase the FCR rate. + Provide ... Stay current with system information, changes, and updates to increase first call resolutions and Client service satisfaction. + Document and ensure proper… more
- US Army Medical Command (Falls Church, VA)
- …with visibility on medically-related issues. Responsibilities Utilize the toll-free call line to respond to soldiers, veterans, family members/caregivers, and ... recording it in the ARCS. Conduct congressionally mandated satisfaction assessments at 6 month, 12 month, and 18 month intervals after separation with all… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- TEKsystems (Gaithersburg, MD)
- …re-sets, website navigation, assist with registration issues, etc. Skills Customer service, Call center , Microsoft Outlook, Customer support, inbound call , ... or cross-selling other potential benefits based on the conversation. 6 . Offer solutions for ease of use through the...Password reset, help desk, upselling, crm software, insurance benefits, call center , customer care Additional Skills &… more
- DealerOn, Inc. (Rockville, MD)
- …member of a team Preferred Education and Experience: + Previous experience in outbound call center , inside sales experience, or related sales experience + Strong ... Job Description: The Inside Sales Representative will play a fundamental role in achieving...potential clients + Answering potential client questions and follow-up call questions + Working with sales team when closing… more
- Evolent (Washington, DC)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... approximately 6 -weeks). Trainees will be required to attend the entirety...acceptance) is a plus. * At least 1 year call center experience is required. * Ability… more
- Pearl Interactive Network (Washington, DC)
- …School Diploma required, Associate or Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience are a ... is sourcing Remote Customer Service Representatives.** The **Customer Service Representative ** will handle inquiries from members, providers, physicians, and… more
- Brivo (Bethesda, MD)
- …case management system Qualifications + 3+ years of experience in technical support call center supporting hardware/firmware and UI applications + Fluency in ... Summary The Technical Support Representative interacts with Brivo's customers to handle Tier...will be Monday through Friday from 10:00 am to 6 :30 pm EST, with an opportunity for occasional overtime… more
- CoreSite (Reston, VA)
- CoreSite's Data Center Technician I will assist in the operational integrity, security, and regulatory compliance of the assigned data center . Technicians will ... learn and gain experience through assisting more experienced data center technicians in day to day operations of the...are currently hiring for the Overnight Shift: 10:00pm - 6 :00am, Tuesday - Saturday A Tier 1 technician will… more
- Fresenius Medical Center (Lanham, MD)
- …manager and other parties per the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis + Review and comply with the ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Washington, DC)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... and between assigned facilities. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by...minimum of 9 months experience as a RN. + 6 months experience in acute dialysis as a RN.… more
- Fresenius Medical Center (La Plata, MD)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... and between assigned facilities. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by...all FKC education and modality specific training requirements. + 6 months experience in acute dialysis as a RN.… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Team A Deputy Sheriff typically works a 12.5-hour shift inside the Adult Detention Center . The shift options are (shift hours are subject to change): + Day Shift: ... 6 :30 am - 7:00 pm + Night Shift: 6...and holidays. + While working in the Adult Detention Center deputies may receive additional pay, such as night and… more
- General Dynamics Information Technology (Chantilly, VA)
- …**HOW AN ADMINISTRATIVE ASSISTANT III WILL MAKE AN IMPACT:** + This requirement is for our call center team which also reviews all applicant files and is a team ... of 6 within the Branch + We are all located...in the same office in the WMA + The call center /file review team member operates within… more
- Amentum (Washington, DC)
- …degree is required. + A minimum of 18 months experience in a customer support role, call center , or other high call volume environment is preferred. + ... needed. + Document each contact from claimant or authorized representative in CMS in accordance with established SOPs. +...in accordance with established SOPs. + Effectively manage incoming call queue to ensure prompt follow up as required… more
- Ford Motor Company (Washington, DC)
- …of purchased services + Supervisory experience of Ford and Agency personnel desired + Call Center / Customer Affairs experience is valued + Passion for ... and state arbitrations. **What you'll do ** + Act as Ford's corporate representative in consumer "lemon law" litigation in California + Be knowledgeable regarding… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... agents with supporting our customers, manage ticket queues and call queues as well as walk callers through trouble...will also create documentation for the Support Service Help Center and assist in auditing and maintain solutions. +… more
- TekSynap (Rockville, MD)
- …& Qualifications** The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support, diagnosis, and ... AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential… more
- VHC Health (Arlington, VA)
- …responsibility for designated areas and procedures as required. Virginia Hospital Center (VHC) is a 453-bed not-for-profit nationally recognized Hospital and ... 75 years. VHC is a designated Level II Trauma Center and a recognized Magnet Facility by the American...Other Qualifications ARRT Certification is to be obtained within 6 months of graduation.Upon graduation, will move to PRN… more