- Carrington (Washington, DC)
- …Must be able to work Pacific Standard business hours.** The Mortgage Servicing Customer Advocate will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Disabled Veteran Solutions (Arlington, VA)
- …Hey there, superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're ... inclusive team that's all about making a difference. The Mission As a Customer Advocate , you'll be the healthcare hero for 50-70 individuals every day. You'll… more
- BlackBerry Corporation (Arlington, VA)
- …ensure customers are successful in using Blackberry AtHoc products and solutions. As a Customer Advocate and Trainer, the candidate holds the most important role ... all forms of knowledge transfer: visual, auditory, kinesthetic, and reading. Additionally, the Customer Advocate and Trainer will be considered a thought leader,… more
- Philips (Washington, DC)
- …managing, and escalating all program risks. * Be central point of contact and customer advocate for the customer , (gain agreements on and achieving ... The Customer Success Manager drives innovative strategies and customer success plans which deepen customer understanding, responds to changing customer … more
- Rocket Software (Washington, DC)
- …performance indicators (KPIs) and progress toward revenue targets and objectives. + Customer Advocacy: Advocate for Rocket customers, ensuring they experience ... they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a strategic partner to the… more
- Capital One (Mclean, VA)
- …business and strategy partners in developing strategic capabilities and executing sustainable customer and advocate experiences. You will educate and gain buy-in ... America, McLean, Virginia Manager - Servicing Back Office Operations Strategy, Customer Channels (Hybrid) The Servicing Back Office organization supports key… more
- Amazon (Herndon, VA)
- …architectures on AWS for data, analytics, and AI workloads. As a trusted customer advocate , you will help organizations understand best practices around advanced ... data. A core part of your role is acting as a trusted customer advocate , helping organizations understand best practices for cloud-based data, analytics, and AI… more
- Amazon (Herndon, VA)
- …reliable, cost-effective, and scalable cloud architectures on AWS. As a trusted customer advocate , you will help organizations understand best practices around ... A core part of your role is acting as a trusted customer advocate , helping organizations understand best practices for cloud-based solutions. You will shape… more
- ThermoFisher Scientific (Washington, DC)
- …that takes their experience level and needs into consideration. The CSM will monitor customer progress and act as an internal advocate removing barriers and find ... beyond. + Serve as a single point of contact for customer concerns and as such an internal advocate for customer needs. + Identify processes, infrastructure,… more
- Amazon (Arlington, VA)
- …and execute complex projects. Our team serves as the voice of our in-store customer . We advocate for a bar-raising CX through improved product experiences, ... UX Design, Category, Legal, Pricing and other stakeholders to advocate on behalf of the customer to improve in-store experiences * Develop testing plans to… more
- TD Bank (Washington, DC)
- …(3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in providing Customer resolution, proactive tips and ... & Commercial Banking **Job Description:** The Retail Banker II Float is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financial… more
- Trellix (Washington, DC)
- …development, sales, engineering, and professional services. *You will serve as a customer advocate capturing and responding to inquiries, concerns, and feedback. ... effectively deployed, integrated, assessed, and optimized in alignment with our customer 's security strategy. The Engagement Manager will collaborate with customers… more
- Marriott (Washington, DC)
- …operational knowledge and learning to Application Analyst + Functions as the customer advocate for Marriott business applications and supports continuous service ... support workflows. Setting the standard this individual promotes an exceptional customer experience and a continuous improvement mindset. Working with customers,… more
- Trellix (Reston, VA)
- …Trellix and with the customer organization. *You will serve as a customer advocate capturing and responding to inquiries, concerns, and feedback. *You will ... and meaningful work. Trellix is supporting a critical US Public Sector customer in the planning, deployment, migration, operation, and sustainment of key endpoint… more
- Trellix (Reston, VA)
- …Trellix and with the customer organization. *You will serve as a customer advocate capturing and responding to inquiries, concerns, and feedback. *You will ... and meaningful work. Trellix is supporting a critical US Public Sector customer in the planning, deployment, migration, operation, and sustainment of key network… more
- Leidos (Reston, VA)
- …opportunity gate reviews, black hat sessions, and proposal reviews. + Serve as a customer advocate by helping to identify mission needs and represent the ... for the account plan for the space and leading our strategy for customer engagement. You will participate in the identification and development of new opportunities… more
- Amazon (Arlington, VA)
- …and accelerated computing with GPU to craft cloud-based solutions. As a trusted customer advocate , you will help organizations understand best practices around ... customers including public sector. We work backwards from our customer 's most complex and business critical problems to build...expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to… more
- Palo Alto Networks (Reston, VA)
- …non-technical and technical professionals. Under USG team, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements and build positive customer experience by working… more
- Amazon (Arlington, VA)
- …and progressive technology companies anywhere. The Role: As a trusted customer advocate , Solutions Architects help organizations understand best practices ... companies and believes that world-class support is critical to customer success. AWS Global Sales also partners with a...for a highly motivated Solutions Architect to help accelerate customer adoption. This is an excellent opportunity to join… more
- Qualtrics (Washington, DC)
- …logo acquisition and expansion of current accounts + Be a thought leader and customer advocate with partners to elevate the adoption of experience management ... is to drive company revenue growth through net new customer acquisition, as well as expansion in our current... acquisition, as well as expansion in our current customer base for the National Institutes of Health (NIH)… more