- TekSynap (Washington, DC)
- …internal and external stakeholders. + Relevant certifications (eg,ITIL, HDI, CompTIA A+,Certified Help Desk Manager (CHDM) **Overview** We areseekingaIT ... IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. +...Help Desk Manager (HDMGR)to join our teamfor the United States Senate… more
- Leidos (Chantilly, VA)
- **Description** GxNext is looking for a Help Desk Manager that would be responsible for leading a team of technical support specialists, overseeing the ... day-to-day operations of a help desk , ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training… more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- Steampunk (Mclean, VA)
- **Overview** The ** Help Desk Manager ** is responsible for leadership and oversight of the Contact Center operations including inbound/outbound calls and ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/5988/ help - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help … more
- TekSynap (Washington, DC)
- …efficient, secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the ... incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and… more
- Steampunk (Mclean, VA)
- … Help Desk Supervisor shall be under the direct supervision of the Help Desk Manager and shall interface with him/her regarding all performance, ... **Overview** We are searching for a dedicated, supportive ** Help Desk Supervisor** who can coach and motivate contact center representatives as they field calls… more
- SAIC (Arlington, VA)
- …demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic ** Help Desk ** **Service Team Manager ** **, Team 3** **L** **ead** to ... support Tier 0/1 Service Desk for our Digital and AI Team as we...Desk operations plan. + Provide Tier 0: 24/7/365 Self- Help and Communications services to Advana customers and users.… more
- Leidos (Washington, DC)
- …ITIL-aligned hybrid service desk team consisting of onsite and remote Tier 1 Help Desk Agents to manage performance to Service Level Agreements (SLAs) and ... **Description** **Leidos has an exciting Service Desk and Incident Manager position which...and be the single point of contact for all Help desk related issues for both internal… more
- General Dynamics Information Technology (Washington, DC)
- …career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is smarter. Our work ... Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful contributions to challenging… more
- Aimbridge Hospitality (Washington, DC)
- …for this position (https://careers-aimbridge.icims.com/jobs/363594/front- desk -assistant- manager -oem/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) ... Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and… more
- TekSynap (Washington, DC)
- …of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in ... secure, and up-to-date IT infrastructure. We areseekinga dedicated and experienced Service Desk Manager to lead and manage the Service Desk team in… more
- SAIC (Washington, DC)
- …IT Service Desk Manager The Manager will manage the Support Desk and oversee staff assigned to help desk activities. Candidate will be required ... support and managing in a Federal Government environment. The Support Desk Manager will communicate with customers calling for support on policies and/or… more
- Epsilon, Inc (Quantico, VA)
- ** Help Desk Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... desk , cybersecurity, and audio visual/video teleconferencing. **An average day:** As Help Desk Technician I, you will create and troubleshoot tickets and… more
- NuAxis Innovations (Vienna, VA)
- ** Help Desk Support Technician Intern** Location **Vienna, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Support Technician** for a Part-Time...will be in Tysons, VA. Hybrid Telework option with Manager 's discretion. There will be some occasional required travel… more
- Cayuse Holdings (Washington, DC)
- **Overview** **Job Title:** Help Desk Agent **Location:** Remote **Salary:** $15-$17 per hour **Employee Type:** Full-Time Hourly Non-Exempt **About Cayuse ... reduced cost, increased profitability and accelerated time to market. **Primary Focus** Help Desk Agent provides customer service solutions within service level… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... be available to work non-standard hours + Comfortable with desk side support + Must be a team player...+ If you have questions please contact Mamie Karmun, Manager Shareholder Programs at ###@akima.com **Pay Range** (The pay… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player....allowance. If you have questions please contact Mamie Karmun, Manager Shareholder Programs at ###@akima.com. **Pay Range** (The pay… more
- MPR Associates (Alexandria, VA)
- …exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes incoming telephone, ... incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- Confluent (Washington, DC)
- …a Deal Desk Analyst to join our global team. Reporting to the Sr. AMER Deal Desk Manager , the Deal desk Analyst will support Desk operations by ... and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path...essential **What You Will Do:** + Become a Deal Desk Subject Matter Expert by thoroughly understanding the deal-flow… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …with (IAW) Army Regulation (AR) 625-1. Initiate review, resolve or forward Help Desk cases to appropriate case manager within three (3) business days. Review ... Program Manager - USAR ACES Category Program Management Description...within 24 hours of accepting case (Non- LOI or help desk cases) when additional information is… more