- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support,IT Service Delivery,Technical Support **Experience:** 5 ... and advancing the SEC's IT infrastructure. Our dynamic program team of IT leaders and large and small business...to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and… more
- SMX (Quantico, VA)
- …Independently, as part of a team , or as a team lead , provides help desk support responsible for in-depth analysis of the issue, including documenting ... status, and providing routine progress updates to the Government lead and following up with resolution of the ticket...development staff. Responsible for the overall operations of the Help Desk team to include… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead . DSI is a growing small business dedicated to providing superior automation ... skills, lifelong learning habits, and effective presentation skills to help team members and clients understand issues,...orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS/SCI with… more
- Robert Half Technology (Bowie, MD)
- …maintain customer service software and departmental databases. + Train and guide level 1 help desk staff on problem solving. + Guarantee the seamless delivery of ... Escalate unresolved issues to the next level of support team . + Record all customer interactions, transactions, and actions...3 years of experience in customer support or IT Help Desk . + Prefers a Bachelor's degree… more
- Red River (Chantilly, VA)
- …to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor and ... **_Collaboration_** - We value collaboration and work as a team to accomplish results. **_Creativity_** - We foster creativity...as the NOC Shift Supervisor II and take the lead in an exciting role at the heart of… more
- General Dynamics Information Technology (Washington, DC)
- …will help ensure today is safe and tomorrow is smarter. Our work depends on the Help Desk Manager joining our team to ensure Congress' upper body has the ... None **Public Trust/Other Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support,Information… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- General Dynamics Information Technology (Washington, DC)
- …is safe and tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**… more
- Koniag Government Services (Chantilly, VA)
- …is looking for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 Technicians. ... Koniag Government Services company **,** is seeking a Service Desk Functional Lead with a Top-Secret clearance...client's portfolio of activities. They then take action to help the team deliver that value. Prior… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** Yes **Job Description:** **General Dynamics IT** is seeking an **Enterprise Service Desk Lead ** to support large-scale migration and operations on a ... located at **Ft. Belvoir, VA.** As the **Enterprise Service Desk Lead ** , you coordinate delivery of...Develop and maintain an automated, on-line, easily accessible, user self- help feature or knowledge base (ie, "Tier Zero") capability… more
- General Dynamics Information Technology (Quantico, VA)
- …Level Must Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT Help ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT....+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Specialist - Tier 3**...Desk Specialist - Tier 3** to join our team . This role will be based out of **Washington,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/service- desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_ **Category** _IT… more
- General Dynamics Information Technology (Chantilly, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to support **our government client's** ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- Cayuse Holdings (Reston, VA)
- …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service-specialist ... issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are working on… more
- GovCIO (Washington, DC)
- …GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates ... and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and...8+ years (or commensurate experience) + 8+ years leading help desk and service desk … more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
- CACI International (Arlington, VA)
- …and pay system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as...Resources Command liaisons while working on sensitive cases. + Lead internal cross- team training sessions and conduct… more
- General Dynamics Information Technology (Washington, DC)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...highly motivated critical thinkers and innovators + Internal mobility team dedicated to helping you own your career +… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more