- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ...dedicated hardworking technicians to our team. As an IT Help Desk Technician + Your… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities**...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to … more
- General Dynamics Information Technology (Washington, DC)
- …you'll be a meaningful part of improving how agencies operate. Our work depends on a ** Help Desk Technician ** joining our team to support the Department of ... At GDIT, we foster a people-centric environment. As a ** Help Desk Technician ** you will...service level agreements. + Providing program support as a Tier 1/2 Service Desk Technician .… more
- General Dynamics Information Technology (Washington, DC)
- …CmpTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help ...MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician .… more
- Epsilon, Inc (Quantico, VA)
- ** Help Desk Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... service desk , cybersecurity, and audio visual/video teleconferencing. **An average day:** As Help Desk Technician I, you will create and troubleshoot… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- Gama-1 Technologies (Silver Spring, MD)
- …perform these essential functions. + Responds to tickets and questions escalated from Tier I Call Center. + Answer user inquiries regarding computer software or ... Basic Qualifications + 2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS, including laptop and desktop… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... the heart of our nation's capital. As a Service Desk Technician / Help ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- General Dynamics Information Technology (Falls Church, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Administration, ... Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ CE Certification - CompTIA, ITIL...DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing… more
- Leidos (Washington, DC)
- …client in the Healthcare sector. The program provides a range of IT services, including help desk , desk side support, Windows & Mac workstation support, ... field locations in Boston and Dallas. + The Service Desk team is responsible for providing Tier ...contract SLA reporting. + Generate and evaluate ticket queue/individual technician metric reports from ZenDesk. Perform analysis and enhancement… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... **Req ID:** 34097 **Summary** **Desktop Support Technician ** **Ft Belvoir, VA** Are you ready to...services, staff, and expertise to operate and maintain service desk functions that provides a ticketing system, operational support,… more
- NANA Regional Corporation (Arlington, VA)
- …training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II ... Suvi is looking for a Technician (Field Service Representative) to support our government...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Epsilon, Inc (Alexandria, VA)
- …aforementioned conditions. + One (1) or more years of experience in a Call Center/ Help Desk environment. + Understanding of Active Directory; ServiceNow or other ... **Account Management Technician I** **Who is Epsilon:** Epsilon is an...customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident… more
- NuAxis Innovations (Washington, DC)
- …PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics ... **PC Deployment Technician ** Location **Washington, DC** \# of openings **1**...ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER … more
- Amentum (Washington, DC)
- …our customers professionally. You are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking a **Call Center IT Support Technician ** to join our team and support our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more