- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- Chenega Corporation (Arlington, VA)
- …Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level: Secret Clearance. Top ... Tier 1 Help Desk Analyst Arlington, VA . Information...DoD IAT Level II Certification is required. + DoD Secret Clearance is required. Top Secret … more
- Nightwing (Sterling, VA)
- …in the intelligence community, defense, civil, and commercial markets. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the ... teams in the operation of an enterprise digitization infrastructure. TS /SCI with polygraph required Day 1 **Hours of Support...Sponsor requirements * Establish SOP for request escalation to Tier 2-3 level support * Establish and maintain an… more
- General Dynamics Information Technology (Washington, DC)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems ... Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**...months of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required… more
- General Dynamics Information Technology (Washington, DC)
- …4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or ITIL v4 Certification and a Security+ ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job...At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help … more
- General Dynamics Information Technology (Washington, DC)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Job Family:** Program Management **Skills:** Hiring,People ... At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure...in a fast-paced environment + Security Clearance Level: Active Top Secret with eligibility for SCI +… more
- Distributed Solutions Inc. (Reston, VA)
- …origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS /SCI with Polygraph From: Distributed ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing...Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support.… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Telecommunications ... **Skills:** Communication,Customer Service, Help Desk Support,Troubleshooting **Certifications:** Security+, CE -...support. + **Security Clearance Level:** Must possess a current Top Secret /SCI security clearance. + **Required Skills… more
- CACI International (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular Percentage of Travel...users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and… more
- NANA Regional Corporation (Arlington, VA)
- …training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. + Thoroughly documents… more
- Stratus Solutions (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... * Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- ManTech (Washington, DC)
- …ServiceNow **Clearance Requirements:** + Must be a US citizen + Must possess an active Top Secret Clearance. **Physical Requirements:** + Must be able to be in a ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist - Cleared Tier 2** to… more
- General Dynamics Information Technology (Washington, DC)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk ... improving how agencies operate. Our work depends on a ** Help Desk Technician** joining our team to...service level agreements. + Providing program support as a Tier 1/2 Service Desk Technician. + Delivering… more
- General Dynamics Information Technology (Washington, DC)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....Security+ (DoD 8570 Compliance) * Security Clearance Level: Active Top Secret \DOE Q * Location: On Customer… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist** to be part of a dynamic team to support ... IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army...is based at the Pentagon and requires an active Top Secret SCI DoD security clearance. In… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top - Secret Clearance to support ... communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier...Relevant certifications (eg, ITIL, PMP) are a plus. + Top Secret clearance required **Working Environment &… more
- Koniag Government Services (Chantilly, VA)
- …validity._ **Kadiak, LLC** a Koniag Government Services company **,** is seeking a Service Desk Analyst with a Top - Secret clearance to support **Kadiak** and ... consulting skills to provide Tier 1 and Tier 2 Service Desk functions for Finance...stakeholders as needed **REQUIRED Education, Experience & Skills:** + Top - Secret Clearance required **What is the minimum… more
- M. C. Dean (Chantilly, VA)
- …system issues for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation ... government contract, this specific position requires US Citizenship and an active TS /SCI w/ Polygraph clearance** . + Education: Computer Science, Engineering Degree… more
- Koniag Government Services (Chantilly, VA)
- …**Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top - Secret clearance to support **Kadiak** and ... an excellent communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance...work as needed. **REQUIRED Education, Experience & Skills:** + Top - Secret required **What is the minimum level… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...labor category with at least 5 years' experience providing Tier 1 support for a TS /SCI system.… more