- General Dynamics Information Technology (Washington, DC)
- …Obtain:** None **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support, IT Service Delivery,Technical ... IT Service Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction as needed to… more
- V2X (Springfield, VA)
- …have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical ... Desk Specialists are the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service … more
- General Dynamics Information Technology (Falls Church, VA)
- … Desk **Skills:** End User Support,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk ,People Management **Certifications:** ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with...Desk Manager** with GDIT. Your work in enterprise IT will help our clients overcome evolving… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Business Operations **Skills:** Help Desk Operations,Information Technology ( IT ) Infrastructure, IT Help Desk **Experience:** 10 + ... first -time investors are turning to the markets to help pay for their homes, send their children to...single point of contact (POC) for support issues involving IT support, service desk and… more
- Koniag Government Services (Silver Spring, MD)
- …**Koniag Operations Services** , a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support **KOS** and ... limited to:** + Supervises the day-to-day operations of the help desk . Identifies, researches, and resolves complex...this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar… more
- Shuvel Digital (Washington, DC)
- … service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team supporting ... Services (USCIS) in the delivery of their Information Technology ( IT ) systems, with a primary focus on the Verification...this contract. The Help Desk Engineer will troubleshoot issues to… more
- GovCIO (Chantilly, VA)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II to troubleshoot, diagnose, and resolve a diverse range of IT ... onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service ...can't do it alone. We need great people to help us do great things - for our customers,… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology ( IT ) Support ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help ...SERVICE DESK / HELP DESK ANALYST** with GDIT. A career in IT… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …is on site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... for IT support as part of a Service Desk operation + Ensure all time...with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- General Dynamics Information Technology (Arlington, VA)
- …operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- General Dynamics Information Technology (Washington, DC)
- …Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support,Information Technology ( IT ) Support,People Management ... your opportunity to make a personal impact as the ** Help Desk Manager** providing IT ...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- General Dynamics Information Technology (Quantico, VA)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support, IT Help Desk ,Remedy Help Desk ... pending funding. Our work depends on ** Help Desk Analyst Tier I** joining our IT ...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... Help Desk Technician Summary Title: Help...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- System One (Bethesda, MD)
- …Responsibilities: This role offers the opportunity to participate in the Management of a Federal IT Service Desk . We are seeking a highly skilled and ... motivated IT Service Desk Tower Lead...motivated IT Service Desk Tower...workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically,… more
- Koniag Government Services (Washington, DC)
- …set up and functioning smoothly during meetings. In addition, you will assist with general IT help desk tasks, offering support to end-users and maintaining ... devices. + Document support activities and solutions in the IT service management system. + Support onboarding...**Qualifications:** + 3-5 years of experience in AV support, IT help desk or a… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 is seeking a skilled Help Desk Technician I to provide technical support and troubleshoot hardware-related issues working on-site daily. The ideal ... This position is part of a larger team of IT Customer Service professionals, engineers and managers...and managers who follow the ITIL framework. As a Help Desk Technician I, you will be… more
- Westat (Rockville, MD)
- …successfully complete a federal government background screening (eQIP). * Minimum 1-year customer service or Help Desk /call center experience. * Bilingual ... **27472BR** **Job Title:** Bilingual Help Desk Agent (Hourly) **Location:** MD...and skills:** * Associate's degree or higher in an IT -related or customer service field. * Entry… more
- GovCIO (Washington, DC)
- …The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with multiple IT disciplines. Ensures ... 8+ years (or commensurate experience) + 8+ years leading help desk and service ...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- General Dynamics Information Technology (Washington, DC)
- …serve as the first point of contact for IT problem resolutions for the DoS service desk . In this role, a typical day will include: + Collaborating with the ... **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years… more
- IntelliDyne (Falls Church, VA)
- …environment. + 1+ years of experience in the IT field + Experience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, ... Help Desk Technician - Tier 1...higher certification required (ie, Security+ CE) + Superior customer service skills a must. Strong desire to provide the… more