- Koniag Government Services (Silver Spring, MD)
- …**Koniag Operations Services** , a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support ... are not limited to:** + Supervises the day-to-day operations of the help desk . Identifies, researches, and resolves complex technical problems. + Creates and… more
- General Dynamics Information Technology (Arlington, VA)
- …Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise IT means connecting and enhancing ... management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provide technical assistance to computer… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We ... know our defense, federal, and civilian customers have critical IT infrastructures that must remain reliable, available, and maximized....in the field - come join us today! The Help Desk Specialist serves as… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location...of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play...success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient… more
- V2X (Springfield, VA)
- …have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to...the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... the next level of support; provide accurate information on IT products or services; record events, problems, and their...internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their… more
- V2X (Springfield, VA)
- …have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... We are hiring a great opportunity for a Service Desk Specialist - Top Secret clearance. This...the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate ... by email, phone call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS...the nice-to-have qualifications): * Familiar with ITIL framework for IT Service Management. ITIL Foundations certification desired. What we… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate ... email, phone call, and in person Triage and escalate IT issues to Tier II, Tier III, and OIS...nice-to-have qualifications): * Familiar with the ITIL framework for IT Service Management. ITIL Foundations certification desired. What we… more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2** to join our team in ... questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues for users.… more
- Rocket Software (Washington, DC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...zones. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service- specialist ... quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical support requests for the DOI/IA user base and leads the… more
- General Dynamics Information Technology (Washington, DC)
- …of related experience **US Citizenship Required:** Yes **Job Description:** + GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support ... must be able to obtain apublic trust. **HOW A HELP DESK SPECIALIST MAKE AN...have a technical background + Experience working on service desk teams supporting IT services (Desired) +… more
- General Dynamics Information Technology (Bethesda, MD)
- …into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support, IT Tech Support,Troubleshooting **Experience:**… more
- General Dynamics Information Technology (Bethesda, MD)
- …operate. At GDIT, people are our differentiator. As an IT Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter. Our ... related + **Required Skills & Experience:** + Demonstrated experience as a technical help desk position supporting various versions of the Windows platform.… more
- PLUS Communications (Arlington, VA)
- …is looking for an IT Support Specialist to join its growing team. The IT Help Desk Assistant will be responsible for maintaining IT processes and ... Administration + Provide technical assistance and support for incoming IT requests and IT support issues related...hardware and access to other corporate resources. + Maintain Help Desk Ticket Management System + Respond… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 31743 **Summary** ** IT Specialist III** **Joint Base Anacostia Bolling (JBAB),** **Washington DC** At Cyberstar, we aim to analyze and boost human ... to the next level! The primary function of the ** IT Specialist III** is working within Special...account creations, modifications, and deletions + Provide direct multi-level help desk support and troubleshooting of all… more