- Applied Research Associates, Inc. (Alexandria, VA)
- …office for senior OASW(CT) leadership. This support will include continuous process improvement , mapping and tracking workflows, facilitating interdepartmental ... priorities and ensuring timely completion of OASW(CT) tasks + Facilitate continuous process improvement , mapping and tracking workflows to maximize efficiency +… more
- Ralliant (Washington, DC)
- …and adjusts quickly and accordingly. + Lead with RBS - analytical thinker, process -oriented, obsessed with continuous improvement , and manages by fact gathered ... The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across… more
- Ralliant (Washington, DC)
- At Tektronix, we believe innovation starts with our customer . This approach has led us to a seventy-five-year history of delivering outstanding solutions to ... and always eager to learn and grow. We are customer obsessed in our daily work, and continuously strive...obsessed in our daily work, and continuously strive for improvement to conceptualize the best solutions possible. We are… more
- Tyto Athene (Reston, VA)
- …current Information Technology Infrastructure Library (ITIL) Certification + Possess a process improvement certification or 3-5 years of experience implementing ... be responsible for overall mission-critical DoD hybrid /wireless network solutions for our customer . Our success depends on a Program Manager joining our team… more
- University of Maryland Division of Information Technology (College Park, MD)
- …have a desire to be a team player and participate in continuous improvement and process innovation activities. Additionally, the ideal candidate proactively ... Coordinator. This position will report directly to the Human Resources Manager . Responsibilities will include supporting HR functions across the Division, which… more
- CyrusOne (Sterling, VA)
- …priorities + Strong work ethic and commitment to operational excellence and process improvement + Excellent organizational, time management, communication and ... customer ** **Review all terms and conditions of customer contracts and orders** **Serve as Implementation Manager...lessons can be learned as part of a continuous improvement culture. + Displays personal commitment to always learn… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on ...and feedback on service quality and suggested areas of improvement + Work with the Section Managers and the… more
- Hilton (Washington, DC)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...process management tools + Be a primary relationship manager for Hilton corporate teams \(internal and external\) on… more
- Capital One (Washington, DC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal...SOC 2, ISO 27001), and compliance documentation. + Continuous Improvement : Identify trends in customer security inquiries to… more
- Georgetown Univerisity (Washington, DC)
- …shared dedication to making a difference in the world. Requirements Job Overview The Manager of Customer Service is responsible for all the critical functions ... + Supporting other Revenue and Receivables managers and functions Work Interactions The Manager of Customer Service reports to the Associate Director for … more
- Capital One (Mclean, VA)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to… more
- The Hertz Corporation (Washington, DC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- Coinbase (Washington, DC)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Amazon (Arlington, VA)
- …ROI * Sales team satisfaction scores * Program execution quality and timeliness * Process improvement and best practice contributions About the team About AWS ... Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers… more
- Capital One (Washington, DC)
- Work at Home - Decision Quality and Controls, Principal Process Manager Decision Quality and Controls is the face of Monitoring and Controls for Customer ... least 3 years of experience in Change Management or Process Improvement **_At this time, Capital One...Remote (Regardless of Location): $93,400 - $106,600 for Principal Process Manager Richmond, VA: $93,400 - $106,600… more
- Philips (Washington, DC)
- …project performance and risks, providing insights and solutions that drive continuous improvement and strengthen customer satisfaction. + You'll support presales ... **565700 Project Manager - Installations/Construction - Imaging Systems - Field...Field based (Western Washington)** Lead the successful delivery of customer installation projects across Western Washington region, ensuring a… more
- Capital One (Mclean, VA)
- …role. **General Responsibilities:** + Lead, design, implement and monitor process improvement initiatives with a primary focus on customer insights, sales ... ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We...- and a great place to work. As a Manager , Process Manager in Business… more
- Oracle (Washington, DC)
- **Job Description** The Business Process Optimization Program Manager is responsible for developing and maintaining Supply Chain Operations business process , ... creative problem solving while applying the company policies. **Responsibilities** **Business Process Optimization Program Manager will:** + Engage and… more
- Amazon (Arlington, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...challenges? We are seeking a highly skilled Senior Product Manager - Technical to propose and own the development… more
- Oracle (Washington, DC)
- …improvement are aligned with the Value Realization Framework. The Senior Manager oversees teams that identify performance improvement opportunities impacting ... abilities) required for specific roles within this job code. Consult with your manager about the specific expectations for your role and career progression within… more
