- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems.… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team...software, software configuration control and systems. Functions as a mid - level subject matter expert in legacy customized… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Technician to begin an exciting ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- Serco (Herndon, VA)
- …you must be willing and able to deploy anywhere in Zone 2. The Mid - Level FEMA Consultant will include professional and non-professional personnel to provide ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/68662/fema-consultant- mid - level /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Choice Hotels (North Bethesda, MD)
- …Desktop Services is the team that supports hardware for end-users at the Enterprise level , supports patching, imaging, and software packages. As a key member of our ... team, you will be responsible for making sure that desk set-ups are completed for new hires, working out...benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... System Administrator to join our team. **Responsibilities:** As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Xerox (Washington, DC)
- … Level Non-Executive Manager Job Type Experienced Job Field SERVICE DELIVERY MANAGEMENT Seniority Level Mid -Senior Level Currency USD - United States - US ... client enterprise, setting and meeting objectives at the executive level for the roll out of services on a...+ Experience with Remedy Ticketing Tool + Experience with Help Desk Workflows and Management + Experience… more
- The Boeing Company (Herndon, VA)
- …the opportunity to solve customer issues, connect with senior engineers, contribute to help desk , provide users with training, and attend inter-agency working ... experience and qualifications, as well as market and business considerations. Summary Pay Range: Mid - Level ( level 3): $108,800 - $147,200 Lead ( level 4):… more
- HUB International (Mclean, VA)
- …supported by over 19,000 professionals in 600 offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We ... VA** office. The selected individual will be responsible for managing the trading desk for the centralized wealth management portfolio and trading platform and will… more
- Serco (Washington, DC)
- …production, fielding, and lifetime support of critical surface ship systems. This mid - level position will have aspects of defense acquisition logistics ... office, other contractors, system developer/manufacturer, and government field activities. + Help to manage schedules and plans of action related to logistics… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …will require excellent oral and written communication skills. We seek a high level of energy towards providing best-in-class service across the organization, with a ... the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents...+ Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. +… more
- Serco (Crystal City, VA)
- …with the program office, supporting government offices, other contractors, and higher headquarters mid to upper- level staff. Is assigned to support key, critical ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Amentum (Springfield, VA)
- …regulations governing information systems. **Job Responsibilities:** + Support an enterprise-wide help desk solution that covers multiple network locations. + ... Amentum is seeking a mid - level **System Administrator** to provide support for a Department of Defense (DoD) customer in **Springfield, VA** . The System… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification… more
- Parsons Corporation (Chantilly, VA)
- …Mission Administrator (CMA) Certification + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... (access management/file transfer). + IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification.… more