- Lumen (Washington, DC)
- …Acts as a single point of contact for a group of assigned customer accounts which typically have a medium revenue scope or have moderate product needs. Manages ... customer satisfaction. Serves as the conduit and escalation point for exception problem management of customer ...* Bachelor's Degree or minimum, 1-2 years of related experience * Customer service, problem solving and… more
- Sunrun (Washington, DC)
- …in through our commitment to diversity, inclusion and belonging. **Overview** The Customer Care Representative 3 provides professional, quality, and "best in ... and effective telephone techniques. + Act as responsible single point of contact for complex issues that require multiple...diploma or equivalent + Minimum of 5 years of customer service experience , preferably in technical support.… more
- Option Care Health (Fairfax, VA)
- …expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees. As a two-year recipient ... to increase sales and patient starts. Serves as key point of contact and representative of Option Care...relevant and applicable standards (ie ACHC, URAC standards). + Experience providing customer service to internal and… more
- Merck (Washington, DC)
- …appropriate patients and help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for a ... presentations with Health Care Providers and Health Care Business Professionals to align customer needs...both pediatric and adult vaccines. **Specifically:** + Within select customer accounts, acts as primary point of… more
- Amazon (Arlington, VA)
- …and partners' process, priorities, and choices to improve outcomes About the team Customer Experience and Business Trends (CXBT) is an organization made up ... an environment that celebrates knowledge sharing and mentorship. We care about your career growth. You will work on...suite of functions dedicated to deeply understanding and improving customer experience , globally. We are a team… more
- Lumen (Washington, DC)
- …met. + Meet learning, development and personal growth objectives to provide a superior customer experience . + Partner with sales and service delivery to resolve ... customer satisfaction. Serves as the conduit and escalation point for exception problem management of customer ...working environment. + Ability to learn and adhere to customer care policies, processes, and principles +… more
- Monro Muffler/Brake (Arlington, VA)
- …career is here. Position Summary: You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services ... driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and...the direction of management, assists in various aspects of customer care , work order completion and register… more
- Monro Muffler/Brake (Burke, VA)
- …their guest. Position Summary: You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services ... Specialist to execute the Monro selling process. + First point of contact for customers on the phone and...the direction of management, assists in various aspects of customer care , work order completion and register… more
- Magellan Health Services (Mclean, VA)
- …other pre-illness diagnostic activities and health screenings. + Performs waived testing ( point of care ) laboratory procedures and responsive activities. + ... fast moving and high stress environment. RNs provide nursing care to end-user customers. Triage medical conditions and respond...Customer - Washington DC/Metro Area Grade 24 Work Experience - Required Clinical Nursing Work Experience … more
- Merck (Washington, DC)
- …customers - knowing when/how to seek and provide additional information. + Within select customer accounts, acts as primary point of contact for customer , ... **Job Description** The Virology Customer Representative is a key member of the...on better health outcomes (considers the HCP & patient experience ). + Provides input into resource allocation decisions across… more
- CAI (Washington, DC)
- …North Carolina per our client's requirements. **Job Description** We are looking for a Customer Service Representative to provide first point of contact for our ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative, you will be our client's first... Service Representative, you will be our client's first point of contact to address inquiries related to health… more
- Suburban Propane (Waldorf, MD)
- …please visit: https://jobs.suburbanpropane.com/benefits/ . **Qualifications** + Minimum of 3 years of experience in a customer service role + Minimum of a ... **Overview** We are currently looking for a Customer Service Representative to play a pivotal role... Service Representative, you will serve as a main point of contact for our customers by handling inbound… more
- Whole Foods Market (Washington, DC)
- …+ Works with Team Leader to resolve team concerns or issues. + Functions as point person and departmental person in charge in absence of Team Leader. + Sets and ... of outstanding teamwork, mutual respect, and exceptional morale. + Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy… more
- RTX Corporation (Sterling, VA)
- …to Program Managers (PMs) and Project Engineers (PEs). + Take minutes in customer meetings. Qualifications You Must Have + Typically requires HS Diploma or AA/AS ... post high school training) with a minimum of 6 years of relevant experience + Active and transferable US government issued security clearance is required prior… more
- Guidehouse (Mclean, VA)
- …as a strategic advisor and facilitator responsible for managing a federal customer 's acquisitions. Your primary objective will be to ensure effective communication, ... + Guidehouse seeks an acquisition professional with Three (3)+ years work experience and direct experience supporting federal acquisitions. This position… more
- Highmark Health (Washington, DC)
- …how people interact with finding and accessing virtual/physical medical and behavioral care in tight collaboration with our Experience , Strategy , Research ... define, plan, and design the appropriate end-to-end cross-channel experiences and solutions from a customer and clinician point of view to achieve customer … more
- HomeSafe Alliance (Washington, DC)
- …As an Customer Care Supervisor, you will function as the primary point of contact for Customer Care staff and oversee the shipment activities ... and functions as subject matter expert, serves as a point of escalation for complex calls, "help- desk" giving... Experience using NICE CXone. + Schedule flexibility: Customer Care operates 24 hours per day… more
- CBRE (Washington, DC)
- … Experience Sr. Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. ... Experience function. They are responsible for providing world-class customer service to the clients and visitors of a...of a designated building. **What You'll Do** + First point of contact for all those entering the facility.… more
- Molina Healthcare (Woodbridge, VA)
- …any member questions. We are looking for candidates with outbound call center experience , excellence customer services, and ability to toggle back and forth ... systems a plus. * Knowledge of community-specific culture. * Experience with or knowledge of health care ...Medical Assistant Certification **STATE SPECIFIC REQUIREMENTS: OHIO** * MHO Care Guide serves as a single point … more
- Cardinal Health (Washington, DC)
- …value-based care . You will work on multiple high-quality connected, point -of-service technology solutions that help oncology practices improve patient care , ... your colleagues as a coveted member of the Product Experience organization. As a Product Experience Design...customer /user behavior, pain points, and needs. + Articulate experience challenges and opportunities for your product and in… more