- TekSynap (Washington, DC)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + **Government Contract Quality Assurance Knowledge:** In-depth understanding of government contract ... quality assurance processes and regulations, including familiarity with FAR and...PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Quality Assurance Engineer** willworkin one or severalareas of the project, providinga holistic ... Test Engineer (CSTE) + ITILv4 Foundationscertification **Overview** Weare seeking a ** Quality Assurance Engineer** tosupport theOffice of the Director of… more
- TekSynap (Washington, DC)
- …with industry trends and best practices in IT help desk operations and quality assurance . + Maintain effective communication with clients and stakeholders to ... secure, and up-to-date IT infrastructure. We are looking for an experienced and detail-oriented Quality Assurance (QA) Manager to oversee the quality … more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a ** Quality Assurance Analyst** to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS ... in conformance with the contract and performance work statement (PWS), the Quality Assurance Surveillance Plan (QASP), Leidos' EngineeringEdge NextGen (EENG)… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- CACI International (Washington, DC)
- …and NLCC expertise on behalf of the government customer. Serving as the CIO's representative with particular focus on the Mission Assurance responsible + Use ... NLCC Mission Assurance Staff Action Officer Job Category: Consulting Time...cycles to acquire program funding, draft senior-level correspondence, and quality control CATMS package responses **Qualifications:** _Required:_ + Active… more
- CACI International (Washington, DC)
- …NLCC expertise on behalf of the government customer. Serving as the CIO's representative with particular focus on the Mission Assurance responsibilities. + Use ... Mission assurance Action Officer Job Category: Consulting Time Type:...cycles to acquire program funding, draft senior-level correspondence, and quality control CATMS package responses **Qualifications:** _Required:_ + Active… more
- TruGreen (Gaithersburg, MD)
- …and acquisition of job-specific skills. Assists with on-boarding, training, and quality assurance . **Responsibilities:** + Receives inbound customer service ... (eg, scripting, overcoming customer objections) and effectiveness. + Conducts quality assurance calls and ensures adherence to...& Working Conditions:** The physical demands described here are representative of those that must be met by an… more
- General Dynamics Information Technology (Arlington, VA)
- …access information current + Perform indoctrinations + Provide leadership, mentoring, and quality assurance for Team Members **Other Requirements:** + Must be ... Yes **Job Description:** Transform technology into opportunity as a Activity Security Representative (ASR) Ill with GDIT. A career in enterprise IT means connecting… more
- Cardinal Health (Washington, DC)
- …and ultimately customer service. + Builds strong relationships with key business stakeholders ( Quality Assurance Program's four main vendors, as well as internal ... 3-6 years of experience, preferred + Excel/Sharepoint/Outlook/SAP experience preferred + Quality Assurance Program (QAP) experience preferred **_What is expected… more
- P 11 Security, Inc. (Arlington, VA)
- …access information current + Perform indoctrinations + Provide leadership, mentoring, and quality assurance for Team Members Requirements Experience: 5 - 7 ... Activity Security Representative III Arlington, VA (http://maps.google.com/maps?q=N/A+Arlington+VA+USA+22202) Job Type Full-time Description P-11 Security, based in… more
- Global Resource Solutions (Arlington, VA)
- …access information current + Perform indoctrinations + Perform leadership, mentoring, and quality assurance for Team Members. Requirement: + Five (5) to ... orientated, and talented individual for the position of Activity Security Representative III. Job Description: Summary: The Activity Security Representative … more
- Akina Pharmacy (Sterling, VA)
- …and triage the escalation of calls as needed. + Performance Metrics and Quality Assurance : Achieve defined daily qualitative and quantitative targets, including ... Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the...the ability to meet performance metrics such as call quality , average handle time, and first-call resolution rates. At… more
- Marriott (Bethesda, MD)
- …Information** **Job Number** 24181230 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Marriott International HQ, 7750 Wisconsin ... Management This is a temporary position. The FLEX, Project Purchasing Representative performs assigned activities and responsibilities that support an effective… more
- Parsons Corporation (Centreville, VA)
- …+ efficiency in one or more language translation software tools + Knowledge of Quality Assurance standards + One or More industry standard certifications such as ... Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representative ** to join our team! In this role you will get to **ensure… more
- L3Harris (Sterling, VA)
- …located on site. + Responsible for developing, implementation and execution of quality assurance , inspection, and maintenance programs and procedures for ... interest of national security. Job Title: Aircraft Maintenance Lead/Fleet Support Representative (FSR) Job Number: 17995 Job Location: Quantico, VA Schedule: 4/10… more
- Marriott (Washington, DC)
- …working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an ... unique and memorable experiences. Each hotel is thoughtfully chosen for its quality , originality, bold character, and ability to offer today's traveler a range… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …protocols, including adhering to service level agreements (SLAs) and maintaining quality assurance standards. + Identify opportunities for process improvements ... and contribute to the enhancement of customer service procedures and policies. + Continuously engage in training and development activities to expand knowledge of client programs, services, and policies. + Continually look for and suggest process improvements… more
- Highmark Health (Washington, DC)
- …accordance with regulatory agencies' standards including the National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Committee (URAC), ... Pennsylvania Department of Health, Department of Labor, the Center for Medicare and Medicaid Services (CMS) and state specific regulations. * Efficient communication and follow up with internal and external providers and contracted vendors. II. ESSENTIAL… more
- Travelers Insurance Company (Chantilly, VA)
- …Travelers' Claim Organization is at the heart of our business. By providing assurance to our customers during life's rainy days, the Travelers Workers Compensation ... injured at work. You will develop the technical skills needed for quality claim handling including investigating, evaluating, negotiating, and resolving claims on… more