- Cayuse Holdings (Arlington, VA)
- …USD $160,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1666/ service - desk - lead - senior ... **Overview** The Service Desk Lead (SDL) will be responsible for leading a mid-size team of Service Desk Agents in a dynamic 24/7/365 operating… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior ... technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service ...Functional Lead in prioritizing tasks for the Service Center Technicians that are working on task resolution.… more
- General Dynamics Information Technology (Washington, DC)
- …met. + Work within a large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to drive service improvements. ... is smarter. Our work depends on Service Desk Manager joining our team to lead ...customer service standards. The Service Desk Manager / End User Services Lead … more
- General Dynamics Information Technology (Falls Church, VA)
- …**Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE - ... latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work...+ Experience briefing Federal and DoD executive leadership. + Senior level experience supporting DoD missions. + SLA/OLA management.… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...in field of expertise. + Escalates morecomplex problems to Senior Level. + Provides first contact and incident resolution… more
- General Dynamics Information Technology (Washington, DC)
- …met. + Work within a large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to drive service improvements. ... will help ensure today is safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our team to lead our technical support team, ensure… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... Help Desk Analyst Job Category: Information Technology Time Type:...(eg, Tier III) support as appropriate and partner with senior functional resources and developers to resolve problems. +… more
- Transportation Security Administration (Springfield, VA)
- …movement for people and commerce. Responsibilities This Program Analyst (Regional Desk Officer) position is located in Security Operations (SO), International ... complex diplomatic initiatives to provide strategic and analytical recommendations to Lead RDO, RBC and/or TSAR, including multi-layered projects and/or initiatives… more
- Patriot Group International, Inc (Mclean, VA)
- Senior Travel Team Lead / Scheduling...Requirements: + Must be able to work at a desk using computers and other typical office equipment for ... disciplines with a special operations and intelligence perspective. We are looking to hire a Senior Travel Team Lead / Scheduling Coordinator to join our team in… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/65410/ senior -logistics-lcac-technical- lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Axxum Technologies (Mclean, VA)
- …service desk ticketing system, telephone, and email communications + Support the service desk shift lead in operational activities Interact with the ... Senior Incident Response Analyst Responsibilities : + Provide...government Program Manager for the service desk regarding operational issues + Ensure… more
- Leidos (Indian Head, MD)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... your career and in yourself. Leidos is seeking a Senior -level Desktop Support Technician to support a government site...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- Marriott (Washington, DC)
- …(SRE) organization design + Knowledge of AI/ML solutions and their application within a Service Desk or IT support organization + Experience leading global teams ... deep business acumen, and a commitment to exceptional customer service in hospitality technology. The Senior Director,...for robust and scalable technology solutions + Design and lead innovation-driven projects to enhance customer service … more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Program Office customers. Serco-NA has an opening for a senior analyst and manager with submarine expertise to support...maintain effective relationships with SUPSHIPS and NAVSEA 08. + Lead program review sessions with customer to discuss cost,… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... then this position is for you!As the Business Transformation (BT) Lead /Business Process Reengineering (BPR)/Continuous Process Improvement (CPI) Six Sigma Black Belt… more
- General Dynamics Information Technology (Fairfax, VA)
- …CMDB + Experience integrating process and functional area: Change Management, Asset Management, Service Desk , etc + Ensuring all the information is protected, ... Seize your opportunity to make a personal impact as a ** Senior BMC Discovery** **Administrator** providing technical delivery and management of innovative,… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... will frequently be called on to provide briefings and lead large meetings. The ideal candidate for this position...of program management strategies and recommendations with mid- and senior -level Service and OSD personnel **Company Overview**… more
- Chenega Corporation (Fort Belvoir, VA)
- … Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - ... Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to ...be resolved, escalate the ticket to the appropriate Task Lead . Coordinate with other Desktop Support teams for support… more
- Quorum (Washington, DC)
- …acquired Capitol Canary, a market leader in grassroots advocacy software. As the ** Senior Events Manager** reporting to the Director of Demand Generation, you'll ... lead the strategy, planning, and execution of all corporate...to deliver seamless event experiences (including marketing, Sales, Customer Service , Product, and Business Development Reps). + Performance Tracking:… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is seeking a Senior Operations Research Analyst to join our team...roles such as individual contributor, team member, and project lead . You will interface with customers on a regular… more