- Koniag Government Services (Arlington, VA)
- …Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS** and ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration...in the heart of our nation's capital. As a Service Desk Technician / Help… more
- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop… more
- Insight Global (Fairfax, VA)
- Job Description Provides user support and customer service on government customer computer applications and platforms. Troubleshoots problems and advises on the ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- CACI International (Manassas, VA)
- Service Desk Technician Job...Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up ... to Do** : Opportunity to serve as a CORIAN Service Desk Technician for the...experience in lieu of degree + Ability to obtain Secret clearance + Ability to perform basic computer troubleshooting,… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** SSBI (T5)...solutions. + Able to manage one or more customer service or service desk functions… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** ... review training material and user alerts. + Engage other service desk resources or appropriate service...+ Provide statistics for the weekly Service Desk report on call trends. + Top Secret… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS ... of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Information Security **Skills:**… more
- NANA Regional Corporation (Quantico, VA)
- …and manages incoming/outgoing official mail in accordance with written procedures in the Desk Top Reference Guide, the DCSA Customer Service Guide, and Official ... incoming/outgoing FEDEX and UPS parcels/flats in accordance with written procedures in the Desk Top Reference Guide, the DCSA Customer Service Guide, and… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in ... Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays. +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator to provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- General Dynamics Information Technology (Washington, DC)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** **Field Service Technician ** **Top Secret Security Clearance is required** ... impactful, and mission-critical. Join our team as a** **Field Service Technician ** **and make an impact on...sites, as required to support the Doral Headquarters Enterprise Service Desk .** **Create and/or update standard operating… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... enhance and optimize the services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in the implementation of an… more
- Leidos (Washington, DC)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... in yourself. Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Navy Pentagon,...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- CACI International (Washington, DC)
- …+ Bachelor's degree with 4 years of relevant experience + Experience in a Help Desk / Service Desk environment + Current DoD 8570 IAT Level II certification ... Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up...be responsible for ensuring an outstanding level of customer service by providing direct Tier II Customer Service… more
- Leidos (Quantico, VA)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... Messaging, Emergency Responder, and Call Center operations in a Service Desk environment. - Design VoIP services...related field - 10 Years of Experience - Active Secret Clearance - Information Assurance Technician (IAT)… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... or uniquely applicable experience. + Ability to obtain and maintain a Secret clearance (post-employment) + Computer skills: requires advanced knowledge in Microsoft… more
- Vectrus (Washington, DC)
- …in a frequently changing environment, and maintain and update the NIPO "Process Desk Guides - (PDGs)" under their cognizance, which functions as an "operations ... portal. + Navy IPO Voice over Internet Protocol (VoIP) Technician : + Manage the day-to-day operations of the NIPO...changing environment, and develop, maintain and update NIPO "Process Desk Guides - (PDGs)" under their cognizance, which functions… more