- General Dynamics Information Technology (Chantilly, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst , where you'll leverage ITIL practices and ... + Proficient in ITIL frameworks and ServiceNow or equivalent ITSM application. + 3+ years in systems ...equivalent ITSM application. + 3+ years in systems administration, preferably in government or intelligence sectors. +… more
- RTX Corporation (Sterling, VA)
- …emerging threats. Nightwing is seeking a Business Process Consultant / Business Process Analyst with IT Service Management ( ITSM ) Service Catalog and Request ... offerings. Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our… more
- CAI (Washington, DC)
- …Business Systems Analyst , you will support our client with various ITSM systems and processes and work with stakeholders. **Job Description** We are ... seeking a **Senior Business Systems Analyst ** to serve as a member...Management Strategy and Operations team providing support for various ITSM systems , processes, and business stakeholders. This… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Service Management Analyst with the ability to work in a challenging, consultative, and ... be considered + Experience operating within an ITIL or ITSM aligned organisation + Basic understanding of IT infrastructures,...accordingly. + Coordinate customer reported outages of networks and systems with the supervisor in order to get a… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means connecting ... and enhancing the systems that matter most. At GDIT you'll be at...how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology Development division… more
- CACI International (Springfield, VA)
- …skills + Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems + ITIL 4 **What We Can Offer You:** - We've ... Enterprise Monitoring Analyst Job Category: Information Technology Time Type: Full...correlates impacts to Enterprise Operations Squadron managed and monitored systems + Provides operational coordination for network Event and… more
- Acclaim Technical Services (Mclean, VA)
- …firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division ... databases + Answering questions regarding system procedures, online transactions, systems status, and downtime procedures + Collaborating with network services,… more
- Deloitte (Rosslyn, VA)
- …allocation model, as well as oversee cost reduction programs + Conduct ITSM Process Assessment, define Service Based Operating Model, and develop ITSM ... + Learning the ins-and-outs of integrating our ServiceNow environment with existing enterprise systems with the ability to push and pull data via web services +… more
- SAIC (Silver Spring, MD)
- **Description** SAIC is seeking a Business Analyst to support the evolution of our National Oceanic and Atmospheric Administration (NOAA) National Marine Fisheries ... process analytics, requirements management, service requests, technical documentation, and systems operations. The selected candidate will support more senior… more
- CACI International (Springfield, VA)
- …+ Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems ITIL Service Operations or ITIL Service Operations Analysis, ... Integrated Operations (IO) Bridge Analyst Job Category: Information Technology Time Type: Full...correlates impacts to Network Operations Squadron managed and monitored systems + Ability to conduct trend analysis and support… more
- Information Technology Strategies (Washington, DC)
- …various parts of the United States. We are currently seeking a Business Data Analyst to work for our company. Summary: + Client Agency is Defense Logistics Agency. ... general supervision, will be responsible for preparing and/or maintaining systems , programming, and operations documentation, procedures and methods. Will maintain… more
- KPMG (Washington, DC)
- **Business Title:** Senior Specialist, Federal ServiceNow Business Analyst **Requisition Number:** 116948 - 21 **Function:** Advisory **Area of Interest:** ... product capabilities Qualifications: + A minimum of three years of ITSM or ServiceNow project management experience; US Federal government consulting experience… more
- ManTech (Chantilly, VA)
- …your career. Currently, **ManTech** is seeking motivated, career and customer-oriented **Logistics Analyst ** for a program that supports a variety of customer IT ... + ITIL(R) v4 Foundation, or higher, certification + Experience with ServiceNow ITSM , ITAM **Security Clearance Requirements:** + Active and current TS/SCI with… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** NACI (T1) **Job Family:** Systems Engineering **Skills:** Linux,MySQL Database Administration,Operations and Maintenance,Technical ... **This position will support three key areas for the systems and for the organization -** + Operations Support...service management, governance frameworks, and industry standards (ie, ITIL, ITSM , COBIT, ISO). + Proficiency in business tools, such… more
- Cayuse Holdings (Washington, DC)
- …of Indian Education, among many more. **Primary Focus** The Journeyman Software Developer, Systems Software will work closely with IT and Business team to develop ... peers to develop real time solutions. + Work as ServiceNow Business Analyst in estimating, implementing and enhancing ServiceNow platform and modules per business… more
- RTX Corporation (Sterling, VA)
- …offerings. Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our ... is seeking a Business Process Consultant / Business Process Analyst with Strategic Portfolio Management (SPM) / IT Business...influence and consult on SPM/ITBM in an ITIL / ITSM Services environment * 5+ years of experience with… more
- ManTech (Mclean, VA)
- …answering queries by that involve computer hardware, network, and telecommunications systems . + Must have VoIP Telephone Installation experience. + Prior Knowledge ... and how to wire them, POTS line experience (Plain Old Telephone Lines/ Analyst Configurations). + Basic understandings of T1 lines and how to wire/trouble… more
- William C Brown Inc (Bowie, MD)
- …PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the ... agency's systems , hybrid cloud infrastructure and its applications. The EOC...and working with Windows servers (> 2 years). + ITSM products (ie Remedy) CRQ/WO/INC/KMS management. + Hands on… more
- Leidos (Washington, DC)
- …skills **Desired Qualifications:** + Software development and testing experience + Systems engineering/business analyst experience + Experience with Oracle, ... including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, remote trial IT support, workstation engineering and… more