- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- TAD PGS, Inc. (Laurel, MD)
- … IT related work experience + Must have at least 4 years Enterprise Tier 2 IT Technical support experience + Must be able to obtain Secret level ... not; + You will assist teams with incident response support and be involved in the development and presentation...work hours; + Possess a Bachelor's degree in an IT -related field. + Have 4+ years' experience in a… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support… more
- General Dynamics Information Technology (Fairfax, VA)
- …Language (SQL),Technical Issues **Experience:** 3 + years of related experience **Job Description:** ** Tier 2 Support Specialist** The team supporting the ... Tier 2 team. + Provide on-call Tier 2 support outside normal...field. + At least three years (3+) experience in IT system engineering, systems development, systems coding, and programming.… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist - Tier 2 ** to join our team in Washington, DC. This position ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- MindPoint Group (Washington, DC)
- …and development **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, ... Incident Response ( Tier 2 ) - Clearance Required -...cybersecurity advisors to key government and commercial decision-makers and support security operations for some of the most security-conscious… more
- MindPoint Group (Washington, DC)
- …+ And more! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Weekend Nights (Fri-Sat...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- CACI International (Forest Heights, MD)
- …timeliness of VIP support . **Job Duties and Responsibilities** : This role is for an IT specialist in support of Tier 1 operations for a large, complex ... Tier 1 Help Desk Specialist (VIP Remote Support ) Job Category: Information Technology Time Type: Full time... Tier 1 level. This includes coordination with Tier 2 field operations team, other help… more
- General Dynamics Information Technology (Washington, DC)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- ManTech (Washington, DC)
- …STIGs for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams + Meet or exceed customer ... manager of Tier 3 services will provide third level escalation support to Organize schedules, performance monitoring and issues resolution to perform the Desktop… more
- ManTech (Washington, DC)
- …manager of Tier 3 services will provide third level escalation support to Organize schedules, performance monitoring and issues resolution to perform the Desktop ... a motivated, career and customer-oriented **Service Desk Manager - Tier 3** to join our team. This role will...Engineering Support service from 7:00AM to 6:00PM, which include troubleshooting… more
- CACI International (Springfield, VA)
- …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- General Dynamics Information Technology (Quantico, VA)
- …Secret clearance; Must be able to obtain a Top Secret clearance. + **Required Experience:** 2 + years of IT support experience in a Help Desk environment ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Help Desk Ticketing System, IT Service Desk **Certifications:**...Tier I** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- William C Brown Inc (Chantilly, VA)
- …Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance ... + Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for...records are accurate, inventory. + Layer 1 and Layer 2 network experience. + Configure and troubleshoot layer … more
- William C Brown Inc (Chantilly, VA)
- Tier III O&M Network Engineer EOE Statement We...aTier III O&M Network Engineerto join our team to support our customer's various wide area networks (WANs) and ... boundary technologies across multiple vendors. The job duties of Tier III O&M Network Engineer are as follows: +...systems, and monitoring performance of firewall systems. + Provide support for Palo Alto, Cisco Adaptive Security Appliance (ASA),… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in...security clearance. + Minimum three (3) years of overall IT experience, and at least two ( 2 )… more