- Globe Life Inc. (Mckinney, TX)
- …trends Disseminate forecast models to WFM team and oversee the scheduling of contact center resources (Off-phone activities such as administrative duties and ... (Community and Finesse, for eg.) to maximize utilization of contact center resources. Monitor call queue and...updates regarding team and individual performance and solicit feedback Lead and direct a team of WFM representatives by… more
- Globe Life Inc. (Mckinney, TX)
- …trendsDisseminate forecast models to WFM team and oversee the scheduling of contact center resources (Off-phone activities such as administrative duties and ... training)Use WFM platforms (Community and Finesse, for eg.) to maximize utilization of contact center resources.Monitor call queue and hold times in real time… more
- Children's Hunger Fund (Frisco, TX)
- …with the initiation and implementation of CHF donor relationships for contact with individuals, churches, and/or businesses. These relationships may include: o ... Other activities may include inviting donors to visit the Distribution Center , introduction to CHF leadership, attending CHF volunteer/special events, and travel… more
- Insmed Incorporated (Dallas, TX)
- …role and can be located in or around Northern Virginia, VA.Responsibilities Develop, lead , and execute a sales plan with specific goals and targets to maximize ... benefits for new parentsPaid time off to volunteerOn-site, no-cost fitness center at our US headquartersAdditional InformationInsmed Incorporated is an Equal… more
- TEKsystems (Lewisville, TX)
- NEW CREDIT UNION HQ IN LOS ANGELES, OPENING NEW BRANCH IN LEWISVILLE, TX! LOOKING FOR CONTACT CENTER LEAD TO JOIN THEIR TEAM! ON SITE! DIRECT HIRE! ... through proactive outreach and frontline support. Success in the Member Experience Contact Center Lead position requires a diverse skill set and a… more
- JPMorgan Chase (Plano, TX)
- …and secure operating environment where you-and the products you deliver-will thrive. As a Contact Center Infrastructure Engineering Lead , you will lead ... implementations of solutions for our firm's journey to AWS Contact Center in the Business Collaboration space....Chat Applications and their integration with AWS ecosystem. + Lead & Mentor the team of Engineers + Work… more
- Experian (Allen, TX)
- …experienced Technical Product Expert with expertise in the NICE suite of tools to lead our contact center transformation. Reporting to the Senior Director, ... 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com Description: Experian's contact center team is looking for an… more
- Wells Fargo (Irving, TX)
- …Fargo is seeking a ** Lead ** **Technology Business Systems Consultant (Product Owner for Contact Center )** to help support our existing Contact Center ... at wellsfargojobs.com . **In this role, you will:** + Lead cross functional teams within the product to plan,...delivering complex enterprise-wide information technology solutions + Experience with Contact Center Applications such as IVR and… more
- Mass Markets (Dallas, TX)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer service...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE (PART-TIME) We are looking for call center representatives to support inbound and outbound customer service ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Capital One (Plano, TX)
- …United States of America, Plano, Texas Director, Process Management- Financial Services Command Center Lead As a Director of Process Management, you will be ... an integral part of the FS Command Center which keeps the heart of FS beating strongly....expectation + Give early-warning "smoke alarm" signals to FSCC lead for further problem solving and escalation + Identify… more
- Wells Fargo (Plano, TX)
- …a part of the Chief Operating Office Operations. This position will report into the contact center data, reporting, and analytics product and be responsible as a ... will design, build, deploy and help manage operations and contact center data in this new product....at wellsfargojobs.com . **In this role, you will:** + Lead or participate in moderately complex data product initiatives… more
- Valvoline (The Colony, TX)
- …of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil ... Support the SCM with inventory, labor management, and financial performance of the service center + Mentor, lead , and train the team to optimize their… more
- Veralto (Dallas, TX)
- The primary focus of the **Global Center of Excellence - Services Standards Leader** will be to deliver best-in-class standards throughout our High Growth Regions ... this role, a typical day will look like:** + Lead efforts to engage with High Growth Region (LATAM,...completion to drive continuous improvement and innovation in service center operations. + Develop project plans, timelines, and budgets… more
- Allied Universal (Richardson, TX)
- …Allied Universal(R) is hiring a Director of Customer Experience and Service Assurance Center (SAC). The Director of Customer Experience and SAC will lead ... and onsite operations for the SAC, an internal call center environment, overseeing a team of 3 managers and...any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an… more
- Black & Veatch (Dallas, TX)
- ** Lead and Copper Regional Lead -Charlotte,NC** Date: Jun..._are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, ... Hire :** No **Visa Sponsorship Available:** Yes **Job Summary** The LCRR Regional Lead serves in a seller-doer role, growing opportunities and leading the project… more
- The University Of Texas At Dallas (Dallas, TX)
- …to the mission of the Callier Center is expected as is the ability to lead with humility and integrity. Overview of The Callier Center The mission of the ... in creating a collaborative, open-minded and trust-filled environment that supports the Callier Center . The candidate should possess a high level of respect for all… more
- Aston Carter (Dallas, TX)
- …and manage multiple priorities. SKILLS QUALIFICATIONS: + 2-5+ years' experience in contact center , customer service, human resources or equivalent experience. + ... and manage multiple priorities. PREFERRED QUALIFICATIONS: + 5+ years' experience in contact center , customer service, human resources or equivalent experience. +… more
- Arup (Dallas, TX)
- Data Center Leader Americas Region DAL00002PRequisition # Dedicated to sustainable development, Arup is a collective of advisors and experts working across 140 ... shape a better world. We're looking for a Data Center Leader to continue to grow our data ...projects and offerings, review the brochure found** **Responsibilities:** + Lead projects as a technically-focused multi-discipline team Project Director,… more
