- SAP (Plano, TX)
- …will: + LeadPremium Engagementprogram + Lead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, ... operational topics + Lead engagement planning ofPremium Engagementservices to customer situation/requirements, solutions, create a value proposition, secure … more
- RTX Corporation (Mckinney, TX)
- …external service providers to facilitate timely resolutions of requests and reduce customer escalations . + Analyze dashboard and key performance indicator data ... + Responsible for the operational efficiency of the third-party customer service Contact Centers that enables the delivery of...holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position… more
- Microsoft Corporation (Irving, TX)
- …the partner within the Microsoft ecosystem (eg, account teams); raises escalations or alleviates blockers through collaboration with manager -level counterparts ... Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions,...new world of work. As the **Security Technical Sales Manager ** in Small, Medium, Corporate (SMC), you will be… more
- Baylor Scott & White Health (Mckinney, TX)
- …Supervisor of Access Services is accountable for ensuring the efficient operations and customer service quality for the Access Services unit within the ... and hospital personnel. + Acts as an information source to ensure resolution of customer inquiries and complaints. Handles escalations on an as needed basis. +… more
- Dentsply Sirona (Richardson, TX)
- …, when needed, to appropriate person or department** + **Communicates regularly with manager and customer to keep interested parties updated and informed about ... to the established department policies and procedures** + **Informs customer of unit pricing, shipment dates, anticipated...or unconfirmed orders in the ERP or Manufacturing Web Manager ** + **Tracks inventory for all VPro, Dr and… more
- Applied Materials (Richardson, TX)
- …FABVANTAGE team working closely with Service and Sales to propose solutions for customer high value problems (HVP). + Function as either Project Manager ... to maximize service opportunities and implement the solutions to improve customer KPI's. + Increases CSA value through defect/variability/COO reduction and… more
- Baylor Scott & White Health (Dallas, TX)
- …Leads all aspects of clinic operations, assigning work, organizing resources, resolving customer escalations , and assessing service delivery to provide quality ... area, with responsibility for staffing, processes, budgets, and costs of the unit . Leads and advises subordinate(s) to meet schedules, resolve technical problems,… more