- Randstad US (Irving, TX)
- …category computer and mathematical occupations + reference1056388 job details job summary: The Service Desk Analyst is responsible for answering customer ... While documenting each interaction in our ticketing system. The analyst will use the information gathered to diagnose and...diagnose and solve client issues - Collaborate with the Service Desk team to ensure proper resolution… more
- TEKsystems (Coppell, TX)
- …YOU WILL BE REQUIRED TO COME INTO THE OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience...working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience… more
- Methodist Health System (Dallas, TX)
- …:** Wednesday - Saturday **Work Shift :** **Job Description :** Your Job: The Help Desk Analyst provides quality IS related technical support with a high degree ... Desktop Support Technician (MCDST), HDI Desktop Support Technician or Support Center Analyst (HDI-DST) or equivalent certifications. * 2 plus years of relevant… more
- Carrington (Plano, TX)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- Insight Global (Frisco, TX)
- …to minimize downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation ... certifications such as CompTIA A+, Network+, ITIL Foundation, or HDI Service Center Analyst are preferred but not preferred. 4. Communication Skills: Excellent… more
- HCA Healthcare (Dallas, TX)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... organization that invests in you as a EHR Support Analyst II -Medical City Dallas? At Medical City Dallas,...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more
- ManpowerGroup (Dallas, TX)
- …resolved, goes to black hole. needs LOD engagements- engage in a JIRA service desk + Drive documentation and execution of process standardization including ... **Job Title:** **Data Reporting Analyst , QA/QC Analyst , Project Manager: Lifecycle...LOD: Line of Defense Engagement Experience + Like Jira service desk + Help manage these engagements… more
- HCA Healthcare (Dallas, TX)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of their ability or responsibility ... an organization that invests in you as a Technical Analyst ? At Medical City Dallas, you come first. HCA...if needed. GENERAL RESPONSIBILITIES * Effectively works with customers, Service Desk and Technical Services personnel *… more
- Encore (Coppell, TX)
- …confidentiality, integrity, and availability of systems and resources. The Security Services Analyst works to prevent, detect, and respond to security events and ... teams to maintain Encore's global security position. The Security Analyst will take the initiative to monitor emerging threats...Qualifications * 1-3 years of general IT experience (help desk or desktop support) * 1-3 years of incident… more
- Methodist Health System (Dallas, TX)
- …to provide the very best care for our patients. The Sr. Epic System Analyst supports many users and departments within the health care system. **Job Requirements:** ... + Proficiency in MS Office applications + Demonstrated customer service skills + Previous experience in healthcare is preferred;...operations of assigned modules and projects. + Manage help desk tickets, phone calls, emails, etc. + Always look… more
- DLA Piper (Dallas, TX)
- …to attorneys and support staff. + Track and resolve tickets assigned by the Accounting Service Desk on a daily basis. + Works across multiple teams of support ... needed. Track and resolve tickets assigned by the Accounting Service Desk on a daily basis. Generate...+ Serve as a point of escalation and Quality Analyst to support and coach more junior Specialists; provide… more