- Wolters Kluwer (White Plains, NY)
- The Business License Managed Services Team Filing Manager ( Manager , Customer Service Operations ) for Wolters Kluwer's (WK) Financial & Corporate ... (eg, business license filings) and consultative customer service to assigned customers. The manager develops,...tools and workflows; managing the continuous optimization of the Customer Service Operations team; managing… more
- The Hertz Corporation (White Plains, NY)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing...**What We're Looking For:** + 1-3 years' experience in Customer Service or Operations . Car… more
- Amazon (Newark, NJ)
- …teams - Partner with cross-functional leaders across Product, Engineering, Data Science, Customer Service Operations , Marketing, and International teams to ... future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of...intelligent routing, content recommendations, predictive analytics, automation strategies) - Customer service operations including contact… more
- Amazon (Newark, NJ)
- …Learning, Self- Service , Knowledge Management, and VoC objectives - Work with Customer Service Operations and partner teams to deliver initiatives ... contexts (chatbots, content recommendations, predictive analytics, automation) - Familiarity with customer service operations including contact center… more
- ServiceNow, Inc. (New York, NY)
- …we pursue our purpose to make the world work better for everyone. The Customer Engagement team partners with executives on our 360-degree approach to customer , ... more important than ever. This role will be part of the Strategic Customer Engagement organization and partner closely with field sales, marketing, and product teams… more
- Walgreens (Wyckoff, NJ)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and, at… more
- CVS Health (Yonkers, NY)
- …+ Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part ... to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations Manager will maintain an… more
- Delta Air Lines, Inc. (New York, NY)
- …compensation and providing Human Resources leadership. This position will support the Airport Customer Service operations and will be based in JFK. ... you'll help us Keep Climbing (overview & key responsibilities) The Human Resources Manager role is responsible for human resources field support for an assigned… more
- Justworks (New York, NY)
- …is to streamline internal operations , particularly in the realms of sales, customer service , and related operations workflows. By developing scalable and ... Group Product Manager , Internal Tools & Operations New...endeavors, bringing together stakeholders across engineering, design, data services, operations , and customer -facing teams to deliver tangible… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …closely with other departments such as procurement, warehousing, and customer service to ensure seamless end-to-end supply chain operations . + **Carrier ... North America Transportation Compliance, Freight Pay/Audit & Analytics, the Sr. Manager , Transportation Operations is responsible for driving financial… more
- TD Bank (New York, NY)
- …in the general description below. **Job Summary:** The Compliance Governance & Operations Manager leads the development and implementation (or lead support) ... to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance...appropriate. **Overview:** We are seeking a strategic and analytical Manager to join our Enterprise Regulatory Compliance Management (RCM)… more
- First Student (Fairview, NJ)
- …to independently make any decisions required for the safe and efficient operation of the service . The Operations Manager must be able to perform and train ... work experience requirements will be considered.** **Responsibilities of an Operations Manager :** The Operations ...Degree Preferred. + Two (2) years previous demand responsive customer service (paratransit, taxicab, ambulance, etc.) +… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: This position will ... Manager , Benefits Operations Job ID: 13518...indicators (KPIs) are consistently met with a focus on customer service and the employee experience. The… more
- Ricoh Americas Corporation (New York, NY)
- **Senior Services Operations Manager - Managed Services** The Senior Services Operations Manager serves as the primary operational point of contact for ... Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads… more
- CUNY (New York, NY)
- Human Resources Operations Manager , Office of Facilities Operations and Emergency Response **POSITION DETAILS** The City University of New York's (CUNY) ... of Facilities Planning, Construction and Management (FPCM) is seeking a Human Resources Operations Manager to support the Office of Facilities Operation and… more
- CoreSite (Secaucus, NJ)
- …manage support resources to ensure accurate work orders + Ensure excellent customer service throughout the project lifecycle by anticipating customer ... Manager is responsible for the timeliness, accuracy, and customer satisfaction related to customer deployments and...detail is mandatory + Passionate drive to deliver world-class customer service + Strong interpersonal skills are… more
- Sponsors for Educational Opportunity (SEO) (New York, NY)
- …+ In collaboration with VP, People & Culture, develop and implement communications, customer service , and knowledge management initiatives across the P&C team to ... Title: Senior Manager , People Operations & Systems Department:...management platform (HR Acuity), employee recognition program (Awardco), HR customer service ticketing platform (Zendesk), including identifying… more
- Hilton (New York, NY)
- …bargaining agreement if applicable\. _ **What will I be doing?** As a Senior Event Operations Manager , you would be responsible for leading a team of staff in ... Hotels & Resorts\. **Job:** _Catering and Event Services_ **Title:** _Senior Event Operations Manager \- New York Hilton Midtown_ **Location:** _null_… more
- Graham Windham (Bronx, NY)
- Salary Range $66,105.00 - $66,105.00 Salary/year Description Position Title: Operations Manager Position Type: Full-Time, Salary, Exempt Schedule: 35 hours/week ... + Supply, condition and function of office equipment (Inventory Control) + Fleet operations (agency vehicles). The Operations Manager also interfaces with… more
- Sodexo (Bronx, NY)
- …outcomes-food, safety, satisfaction.** **Sodexo** is seeking a **Hospital Dining Operations Manager ** to lead day-to-day food service operations at **NYC ... garage is also available with discounted rates for employees. The **Hospital Dining Operations Manager ** will ensure high-quality service for patients,… more