- ADP (Parsippany, NJ)
- **ADP is hiring a Technical Support Analyst II.** in this position you will provide technical support to clients regarding the resolution of product ... Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. **At ADP we are driven… more
- ICF (Newark, NJ)
- …to continue learning and building their expertise within the unique area of energy-efficiency customer support . **Why you will love working here:** + Quality of ... Description **Energy Efficiency Customer Care Agent ** **Location: Remote (Must...online chat, and email. ICF provides best in class customer and client support through our specialized… more
- Veterans Affairs, Veterans Health Administration (Bronx, NY)
- …to an adult population and serves as the point of contact for external customer service inventory needs and support . The incumbent routinely reviews for ... You will be rated on the following Competencies for this position: Customer Service (Clerical/ Technical ) Decision Making Manages and Organizes Information… more
- CanACRE (New York, NY)
- …expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative ... members who make an impact. The Right of Way Agent will be responsible for acquisition and enforcement of...provide local contact for interface with government, permitting, and customer interface related to franchise or property rights. Duties… more
- Travel + Leisure Co. (New York, NY)
- …experiences for millions of travelers worldwide. **Job Summary** The Community Marketing Agent works with popular local attractions such as malls or theme parks ... work in a team environment within a shared space. ** Technical Skills** + Proficient in MS Excel, MS Word,...more hours per week to meet your needs and support you throughout your career with us. Travel +… more
- BlackRock (New York, NY)
- …ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior ... automation and AI-enabled support ** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the… more
- iPostal1 (Montebello, NY)
- …efficiency, and adherence to established procedures. The Team Lead provides escalated customer support , manages work distribution, monitors service levels, and ... leader in the digital mailbox industry. Full Time Staples Support Team Lead - Customer Service -... to Customer Service Agents and Senior Customer Service Agent , ensuring team clarity on… more
- The Walt Disney Company (New York, NY)
- …Engineer** with a passion for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to lead applied ... techniques that shape industry norms,and solve complex and distinctive technical problems. The Commerce, Growth & Identity (CGI) team...analytics - all with the goal of enhancing the customer support experience. **As a Lead ML… more
- Deloitte (New York, NY)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- The Walt Disney Company (New York, NY)
- …analytical and data-driven approach, defining key performance indicators (KPIs) for customer support tooling, monitoring performance, and iterating based on ... of our commerce tooling. + Champion operational efficiency within the customer support tooling ecosystem, seeking out opportunities for simplification… more
- MTA (New York, NY)
- …orally and in writing, to interact with team members, customers, management, and support personnel ( technical and non- technical ). + Expert in establishing ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: MTA IT-Agile COE is comprised of… more
- Deloitte (New York, NY)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... and enabling technologies such as Model Context Protocol (MCP) and Agent -to- Agent interactions. **Primary responsibilities:** + Partner deeply with engineering… more
- Amazon (New York, NY)
- …build, and scaling of core services such as tool orchestration, agent execution engine, evaluation pipelines, model serving/tuning infrastructure, and monitoring ... will work closely with applied scientists and engineers to translate prototype agent capabilities into robust, scalable production systems. You will need to rapidly… more
- Amazon (New York, NY)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Amazon (New York, NY)
- …at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their ... campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step… more
- Wolters Kluwer (New York, NY)
- …to operationalize retrieval-augmented generation (RAG), vectorized APIs, and autonomous agent frameworks within live customer environments **Drive Engineering ... portfolio. This role is designed for a proven engineering leader who combines technical depth, product intuition, and business acumen to drive innovation across a… more
- Amazon (New York, NY)
- …at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their ... campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step… more
- JPMorgan Chase (New York, NY)
- …where you will guide sales advisory, optimize complex problem-solving, and shape customer -centric strategies. Leverage your expertise to make a lasting impact in a ... value to customers. You will build a team of Agent Specialists to advise firmwide teams in designing and...crafting complex solutions and assessing risk to enhance the customer experience + Leverages extensive knowledge of a cluster… more
- Kyndryl (New York, NY)
- …and maintain a clear, prioritized product roadmap based on strategic imperatives, customer feedback, and technical feasibility, communicating it effectively to ... Platform, aligning with company goals and market opportunities. + Market & Customer Research: Conduct in-depth market research, competitive analysis, and gather … more