- Molina Healthcare (Sterling Heights, MI)
- …**Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service . **Preferred Education** ... + Participates in internal listening sessions. + Assists Quality Manager in providing standard weekly and monthly reporting within...3-5 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service .… more
- Nike (Auburn Hills, MI)
- …years of management experience. + Experience with retail operations, budgeting, planning, customer service , sales, and people leadership. + Proficient in ... **Be an All Star as a Converse Retail Store Manager ** You're energetic, a rebel - a game-changer -...results/critical metrics, including budgeting, planning, a high level of customer service , sales, people leadership and management.… more
- PNC (Troy, MI)
- …company's success. As a Sales Leader II - Community Development Banking Market Manager within PNC's Community Development Banking organization, you will be based in ... Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- PNC (Troy, MI)
- …and have an opportunity to contribute to the company's success. As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will be ... Services, Wholesale and Women in Business. As a Relationship Manager in Business Banking you will develop and cultivate...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- CSL Plasma (Pontiac, MI)
- …**Experience** + Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- Robert Half-Robert Half Corporate (Troy, MI)
- …and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing ... **JOB REQUISITION** Talent Manager - Contract Finance & Accounting **LOCATION** MI...one with success in developing new business in a multi‐ call , multi‐decision maker environment. + Prior success marketing to… more
- Molina Healthcare (Sterling Heights, MI)
- …interventions to address deficiencies and negative trends. + Provides exemplary customer service to customers including members, co-workers, vendors, providers, ... technical expertise to co-workers and handles elevated calls + Provide exemplary customer service to customers including members, co-workers, vendors, providers,… more
- Mavis Tires & Brakes at Discount Prices (Utica, MI)
- …meeting customer expectations, and the safety of team members. About the Position of Service Manager The Service Manager is responsible for assisting ... the highest quality service . To be eligible for the position of Automotive Assistant / Service Manager , you must (1) be at least 18 years of age; (2) be… more
- Chase Plastics (Clarkston, MI)
- …our customers. + Document all complaints regarding personnel or product and forward to the Customer Service Manager . + Provide account support for the ... call back policy. + Responsible for maintaining Quality Customer Service . + Responsible for continuous team...Customer Service Manager in his/her absence. + Serve… more
- Chase Plastics (Clarkston, MI)
- …Document all customer complaints regarding products or services and forward to the Customer Service Manager (QPA Team). + Become familiar with all ... medium-sized applications - and back it up with outrageous customer service . Today, customer ...customer satisfaction. + Adhere to the 2 hour call back policy for internal and external customers for… more
- Chase Plastics (Clarkston, MI)
- …commodity thermoplastics for small- to medium-sized applications - and back it up with outrageous customer service . Today, customer service is more than ... & supplier satisfaction. + Adhere to the 2-hour call back policy for internal and external customers for...email and/or fax inquires. + Responsible for maintaining Quality Customer Service in accordance with Company Core… more
- Republic Services (Pontiac, MI)
- …profitable revenue and contribute to Company goals and objectives. + Completes required Customer Service Agreements, reports and other paperwork in a timely ... manner and in accordance with Company policy. + Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress… more
- CVS Health (Shelby Township, MI)
- …+ Ability to confirm prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for ways to ... pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support...related work experience in a pharmacy, retail, medical, or customer service setting Our diverse work experience… more
- Insight Global (Auburn Hills, MI)
- …o Hands on Experience: mechanic or technician o Customer Service : customer support, technical support, store manager , parts manager , or warranty ... computer and keyboard while speaking on the phone. The call center is in an open environment that encourages...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- PNC (Troy, MI)
- …on a regular basis. Some responsibilities may be performed remotely, at manager 's discretion. **Job Description** + Performs or assists in banking activities, ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- PNC (Troy, MI)
- …Description** + Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may ... upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Molina Healthcare (Sterling Heights, MI)
- …Diploma or equivalent **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:** * 1 year customer service experience * Basic computer skills, including the ability ... providers in order to pursue medical records via phone call , fax, mail, electronic medical record system retrieval and...in collaboration with other HEDIS staff. * Assists the Manager and Supervisor(s) and / or performs the coordination… more
- Travelers Insurance Company (Troy, MI)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- CDM Smith (Sterling Heights, MI)
- …skills to balance and prioritize work. * Strong attention to detail and customer service skills. Good written and oral communication skills. * Ability ... Assists with the scheduling of deployed FEMA staff including daily Call -Down lists, accountability check-ins, cost effective weekends (CEW), rotations, staff rosters… more