- GovCIO (Atlanta, GA)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will ... be full-time and fully remote. **Responsibilities** The Remote Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran… more
- Robert Half Technology (Atlanta, GA)
- Description As a Tier I Help Desk Technician, you will be the first point of contact for end-users experiencing technical issues. You will provide basic to ... intermediate technical support, manage help desk tickets, and ensure prompt and effective resolution of user problems. Your role is crucial in maintaining smooth… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data center. Our perfect ... or equivalent certification preferred. 3+ years' experience in an IT Help Desk environment. An understanding of Active Directory (Account creation, password… more
- Marriott (Atlanta, GA)
- …inquiries via phone, email, or chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures a positive customer ... Management **JOB SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as a technical expert… more
- Robert Half Technology (Atlanta, GA)
- Description We are seeking an experienced Tier II Help Desk Analyst to provide advanced technical support to our clients. The ideal candidate will have extensive ... high levels of customer satisfaction. Requirements Proven experience as a Tier II Help Desk Analyst or in a similar role. Strong knowledge and experience with… more
- PRGX (Atlanta, GA)
- …job results, learning new skills needed by the team and finding new ways to help the team. . Flexibility to work outside of regular business hours when necessary. ... WORK EXPERIENCE AND EDUCATION REQUIREMENTS: High school diploma or general education degree (GED); or 1 year IT support related experience and/or training; or equivalent combination of education and experience. Prefer minimum of 1 year of experience in an IT… more
- ABBTECH Professional Resources, Inc. (Atlanta, GA)
- …**General Contractor Technician (Asset Data Reconciliation)** - The Contractor shall: Take direction from a senior analyst and shall conduct targeted physical ... inventories to reconcile asset inventory data and information in the IRS' System of Record database, HP Asset Manager. Search for missing IT equipment and use various research techniques to locate equipment and report data discrepancies to correct and improve… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …coordination for the School of Medicine's Office of Information TechnologyServices' (SOMITS) Help Desk phone line and ServiceNow support ticketing system. + ... ADDITIONAL JOB DETAILS Incident Coordination: + Serve as primary SOM Help Desk phone support. + Provide incident coordination via ServiceNow. + Maintain… more
- Marriott (Atlanta, GA)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... customer service and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies all documentation that pertains to products… more
- Chick-fil-A (Atlanta, GA)
- …+ Bachelor's degree in Finance, Business or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality and/or ... Support Now is an essential sub-department of Field Operations. The Chick-fil-A HELP Program provides support to our corporate users and quick-service restaurants by… more
- Chick-fil-A (Atlanta, GA)
- …Earned a Bachelor's Degree in business or other related fields + 0-2+ years Help Desk /Call Center experience + Customer Service experience + Hospitality and/or ... amazing people. Because we believe our individual backgrounds, perspectives, and passions will help us be the World's Most Caring Company. You'll be trained to reach… more
- Chick-fil-A (Atlanta, GA)
- …Earned a Bachelor's Degree in business or other related fields + 0-2+ years Help Desk /Call Center experience + Customer Service experience + Hospitality and/or ... amazing people. Because we believe our individual backgrounds, perspectives, and passions will help us be the World's Most Caring Company. You'll be trained to reach… more
- Marriott (Atlanta, GA)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... of systems functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to support and training of… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality ... Information Systems, Business, Marketing Degree or related field Job FunctionHelp Desk Position TypeEntry-Level Requisition ID2024-16282 Posting Location :… more
- Mathematica (Atlanta, GA)
- …synthesizing information from program or regulatory documents and reports. * Monitor project help desk requests and liaise with internal subject matter experts ... managing schedules and finances, and executing high quality deliverables to help Mathematica meet client objectives. * Support client relationships by developing… more
- Bilfinger Industrial Services Inc. (Atlanta, GA)
- …job portal (https://jobs.bilfinger.com/) only. Nearest Major Market:Atlanta Job Segment: Help Desk , Information Technology, Construction, Project Manager, ... client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Driven by integrity… more
- Morehouse School Of Medicine (Atlanta, GA)
- …such as invitations for bid and requests for proposal. + Support the customer service help desk as a resource to end users in the processing and procuring ... for passionate individuals looking to join a dedicated community working today to help prepare tomorrow's leaders. We exist to: * Improve the health and well-being… more
- Iron Mountain (Atlanta, GA)
- …integration. + Industry Knowledge: Familiarity with B2B services, IT service management, help desk , Service Now, and relevant enterprise systems and solutions. ... capabilities. Responsible for assisting in technical and pre-sales activities to help achieve revenue growth objectives for ALM business unit. *Project Oversight:… more
- WestRock Company (Atlanta, GA)
- …to troubleshoot and resolve system issues as needed, write KB articles for help desk support, and document technical specifications for system implementations ... with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around… more
- Publicis Groupe (Atlanta, GA)
- …excellence in execution today and continuous improvement for tomorrow. + Technology User Help Desk + Software Licensing, Training + Administration + Font ... are obsessed with delivering engaging, platform-first, globally consistent content at scale to help our clients win big and win every day. **Job Description** The… more