- Legacy Parking Company (Atlanta, GA)
- Call Center Manager Job Details Job Location 1180 Peachtree - Atlanta, GA Salary Range $70,000.00 Salary We are seeking a highly motivated and experienced ... Call Center Manager in our Midtown Atlanta market to oversee our customer service operations. The ideal candidate will be responsible for managing a team of … more
- Trustmark (Atlanta, GA)
- …Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess ... training needs. **Key Accountabilities:** + Directs workflow and assists with analyzing workflow and recommends actions needed to meet current and future production/staffing needs. + Monitors goals and service level agreements to ensure performance levels are… more
- Pearle Vision (Atlanta, GA)
- …senior management. JOB TITLE: Patient Call Center Representative REPORTS TO : Call Center Manager FLSA STATUS : Hourly; Non-Exempt Patient Call ... franchises throughout Ohio, Indiana, Michigan, Colorado, Arizona, Pennsylvania, and Florida. The Call Center supports all locations. The website for Pearle… more
- Legacy Parking Company (Atlanta, GA)
- Overnight Call Center Representative Job Details Job Location 1180 Peachtree - Atlanta, GA Salary Range $17.25 - $18.25 Description Legacy Parking is a quickly ... parking management company that is looking to add a Call Center Representatives to our team in...resolve + Act as a team leader when the manager is unavailable + Provide an excellent customer experience… more
- Stars and Strikes (Dacula, GA)
- … is seeking outgoing, energetic personalities to join our team! Stars and Strikes Call Center Associates are responsible for answering phones and emails while ... transferring guest's calls to the correct department or sales manager , respond promptly to all emails and voice messages...to all emails and voice messages sent to the call center , and any other duties assigned.… more
- Elevance Health (Atlanta, GA)
- **Pharmacy Consultant** **CarelonRx - Call Center ** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will live ... strong, clinical-first lens, to deliver member-centered, lasting pharmacy care._ The ** Call Center ** **Pharmacy Consultant** is responsible for supporting… more
- Elevance Health (Atlanta, GA)
- **Pharmacy Technician II - Call Center ** Shift Schedule: Monday-Friday (shift start times vary; 9:30am-6:00pm, 10:30am-7:00pm, 12:00pm-8:30pm, 3:00pm-11:30pm ALL ... Excellent communication skills with Commercial members a plus. + Call center experience with high call...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- Elevance Health (Atlanta, GA)
- **Pharmacy Technician I - Call Center ** Shift Schedule: Monday-Friday (1st shift; shift start times vary) _This position will work virtually. The Ideal candidate ... based on applicable state(s) required. **Preferred Capabilities, Skills, and Experiences:** + Call center experience with high call volumes preferred.… more
- Elevance Health (Atlanta, GA)
- **Pharmacy Technician II** **CarelonRx** - ** Call Center ** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will ... Capabilities, and Experiences:** + Team Lead experience preferred. + ** Call Center experience preferred.** _For URAC...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- CVS Health (Atlanta, GA)
- …+ Financial Planning and Budget alignment **Required Qualifications** + 5+ years Call /Contact Center experience + 3+ years performance management experience + ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...(BPOs) supporting our multi-channel Retail Customer Care organization. The Manager will have direct accountability for delivering on budget… more
- CoreSite (Atlanta, GA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- HomeSafe Alliance (Atlanta, GA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- HomeSafe Alliance (Atlanta, GA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- CARMAX (Kennesaw, GA)
- …Degree in business or computer science field + Minimum 5 years of related call center technology and previous team leadership experience in a high-volume contact ... your career should be! **About this job** The Senior Manager , Dialer and Workforce Management will be responsible for...Management teams for the CarMax Auto Finance (CAF) contact center by guiding the team to reach solutions for… more
- Actalent (Atlanta, GA)
- …responsible for the following trades: - Telecommunications The Energy Marshal MEP Construction Manager is also expected to support the DCD Project Manager with ... any Incident Response and Escalation Support. This includes on call availability and support in the event of an...Monitor and collaborate with the DCD PM and Construction Manager for MEP related schedule items. Monitor LLE and… more
- Fresenius Medical Center (Marietta, GA)
- …regulations. + Performs all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor or an Inpatient ... or modifies the treatment plan as indicated and notifies inpatient program manager , appropriately credentialed physician, patient's primary nurse and others as may… more
- Fresenius Medical Center (Marietta, GA)
- …physician. Communicate problems or concerns to the Inpatient Program Manager , appropriately credentialed physician, patient hospital primary nurse and others ... unusual incidents, information, complaints, or problems to the inpatient manager and other parties per the Adverse Event Report...the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis +… more
- Intuit (Atlanta, GA)
- …What you'll bring + 3+ years' experience in a similar role within the call center or BPO industry + Exceptional understanding of Workforce Planning and ... Intuit is seeking a highly motivated and experienced Senior Manager to lead our Resource Operations team. You will...Scheduling within the call center environment + Strong people management… more
- Intuit (Atlanta, GA)
- …What you'll bring + 3+ years' experience in a similar role within the call center or BPO industry + Exceptional understanding of supply plans within ... join Expert Networks' Modern Operation team as a Senior Manager for the Supply Planning team, where you will...the call center environment + Proven leader in...the call center environment + Proven leader in data and information… more
- IQVIA (Atlanta, GA)
- …**Primary Responsibilities:** + Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the ... medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily operational effectiveness of...performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and… more