- Truist (Atlanta, GA)
- …(emails/letters) to address account level remediation. Provide necessary documentation to demonstrate issue closure. 4. Issue Resolution - Use root-cause ... analysis to identify process improvement opportunities. Engage with members of the Platform Integration and Product Experience Team, and with Operations,… more
- Chick-fil-A (Atlanta, GA)
- …and sets clear expectations for vendor for Chick-fil-A field support, response times, issue resolution . + Collaborates cross functionally with DTT to ensure ... at the local and market level. As "The Studio" Product Lead, this role will create and constantly optimize...this role will create and constantly optimize The Studio platform roadmap and user experience to drive platform… more
- Merck (Atlanta, GA)
- …emphasis on customer service to ensure successful completion of processes or satisfactory issue resolution , and delivering results under pressure. + Skilled in ... Material(s):** n/a **Required Skills:** Communication, Continual Improvement Process, Problem Resolution , Process Improvements, Product Management, Requirements Management,… more
- AIG (Atlanta, GA)
- …reimagining the way we help customers to manage risk. Join us as a Casualty Product Officer to play your part in that transformation. It's an opportunity to grow ... skills and experience as a valued member of the team. The Casualty Product Officer is a strategic leadership role responsible for supporting AIG underwriting… more
- US Bank (Atlanta, GA)
- …party processor to ensure project alignment, execution of deliverables and timely issue resolution . + Manage consulting engagements from concept to requirements, ... you excel at-all from Day One. **Job Description** The Vice President Product , Technology Modernization will be responsible for overseeing and ensuring the success… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …- Issue ownership from initial customer contact to call resolution which includes supporting escalations if appropriate and providing customer updates in ... and technical expertise - Acquire, maintain, and expand knowledge of relevant product offerings, scope documents, and current department policies and procedures to… more
- Siemens (Peachtree Corners, GA)
- …EP utilizes an industry leading Configure Price Quote (CPQ) and Order Management platform in conjunction with SAP as our product configuration, quotation and ... will play a critical role in ensuring the timely resolution of platform incidents and minimizing disruptions...Collaborate with L1 Incident Management team to ensure accurate issue documentation, classification, first level resolution and… more
- Broadcom (Atlanta, GA)
- …by partnering with Account Teams and TAM (where applicable). Drive escalations to resolution within Support and Product Engineering groups by acting as the ... in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX, and… more
- PNC (Atlanta, GA)
- …and industry research, payment trend analysis, strategic projects, client issue resolution , and shadowing sales officers. ** Product :** The primary goal of ... summer include shadowing Product Managers, conducting competitive and industry research, issue resolution , and strategic projects that may include product… more
- Philips (Alpharetta, GA)
- …**Your role:** + You will be using your expertise in problem identification and issue resolution . + You will manage escalation coordination and administration. + ... support reporting on site for the Philips Vue PACS platform located at various VA hospitals and clinics. **...deadline + Aptitude to define actions plans to execute issue resolution + Strong team player /… more
- Truist (Atlanta, GA)
- …Financial Advisors in all aspects of the Asset Management Consulting (AMC) Advisory product platform . This position is part of the Investment Consulting Group ... (ICG) and reports to the Wealth Advisory Senior Product Manager. The ICG team is comprised of teammates...billing, and coordination of resources and vendors to address issue resolution . + Schedule and conduct one-on-one… more
- Intermountain Health (Atlanta, GA)
- …analytic products move through the process and post implementation. This includes: product trouble shooting, business relations, issue tracking, communication to ... of processes, and business relationships. **Preferred experience:** **working with the Azure platform ** **- and -** **working with Microsoft Power Platform ** Job… more
- AIG (Atlanta, GA)
- …+ Resolve product or service problems by clarifying the customer's issue , determining the cause of the problem, selecting and explaining the best solution ... empowers customers to succeed with the Standard Commercial Underwriting Platform (SCUP) applications and processes. They will act as...a solution to the customer right away. If the issue the customer is facing is beyond the immediate… more
- Medtronic (Duluth, GA)
- …Maintain detailed documentation of system configurations, processes, and any changes made. + Issue Resolution : Address and resolve any issues related to the SAP ... implementing solutions for the business using the SAP FICO platform in a fast-paced environment. Careers That Change Lives...AP, AR, Asset Accounting, Bank accounting, cash flow, and product costing. Must have a strong thorough knowledge of… more
- Wolters Kluwer (Kennesaw, GA)
- …of solutions supports business units in building and expanding their online product portfolios. The Digital Experience Group provides global leverage of industry and ... customer insight, driving technology capabilities for local product innovation. **Hybrid** : Eight days a month we...and work under the leadership of the VP, GA Platform Development **.** #LI-Hybrid **Required Job Qualifications (Minimum):** +… more
- Sage (Atlanta, GA)
- …segment solutions. Leveraging this customer knowledge, and deep Sage 50 product expertise, you will provide adoption, industry and implementation best practices ... will also serve as an escalation point when needed to facilitate the resolution of unexpected issues, connecting customers with the right resources for assistance… more
- Wolters Kluwer (Atlanta, GA)
- …business needs, and the value provided by existing WK solutions + Contribute to new product development and issue resolution that meets customer needs by ... and tax rules. Our key solutions include the **CCH(R) AnswerConnect** research platform that helps streamline workflows, improve accuracy and efficiency, and give… more
- Amazon (Atlanta, GA)
- …that enable their business. - Manage high severity incidents independently until resolution . - Understands platform architecture (at a high-level), API ... quick solution fixes for our customers and partners. - Work closely with product managers, product designers, and engineering to lead or contribute to… more
- ADP (Alpharetta, GA)
- …experience managing complex projects including; project auditing, process champion, issue resolution , status reporting, training/communication, and project ... billing, finance, provisioning & access management, as well as operational platform support, enhancements, and special projects. Reporting directly to the Senior… more
- AIG (Atlanta, GA)
- …processes, ideally in AWS and Python environments. + Proficient in troubleshooting, issue resolution , and system monitoring, ensuring applications run smoothly ... core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical… more