- Trustmark (Atlanta, GA)
- …Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess ... life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program , Back-up Care for Children, Adults and Elders and...health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives… more
- Elevance Health (Atlanta, GA)
- **Pharmacy Consultant** **CarelonRx - Call Center ** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will live ... strong, clinical-first lens, to deliver member-centered, lasting pharmacy care._ The ** Call Center ** **Pharmacy Consultant** is responsible for supporting… more
- CoreSite (Atlanta, GA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... fire life safety systems. + Completion of CoreSite's Data Center Operations Qualification Program to the tier...of junior staff. + Work with the site Data Center Manager to track and complete an… more
- IQVIA (Atlanta, GA)
- …. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary ... help deliver medical breakthroughs in the real world. The Program Manager manages the relationships with the...overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,… more
- IQVIA (Atlanta, GA)
- …+ Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the Management Team ... deliver medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily...performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and… more
- HomeSafe Alliance (Atlanta, GA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Morehouse School Of Medicine (Atlanta, GA)
- Program Manager and Community Outreach, Chattanooga Bookmark this Posting Print Preview | Apply for this Job Posting Details Position Information About MSM ... of distinction, serving as the nation's leading academic medical center for vulnerable populations. It's also a place for...career at MSM ! Posting Number NONAC3340 Job Title Program Manager and Community Outreach, Chattanooga Position… more
- US Bank (Atlanta, GA)
- …each other. **Job Description** US Bank is seeking an accomplished Senior Program /Portfolio Manager with strong strategic and enterprise project management and ... ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes...+ Ensures project governance is established and observed. Constructs program reporting and tracking framework and benchmarks. + Escalates… more
- HomeSafe Alliance (Atlanta, GA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Danaher Corporation (Atlanta, GA)
- …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Senior Program Manager is responsible for leading ... with the regions and incorporate regional inputs into the program and engage regional key stakeholders in the ...+ Understand global service and support operations, experience with call center , field service or other customer… more
- Actalent (Atlanta, GA)
- …GC and supplemental vendor support comply with the overall Energy Isolation Program Management on a datacenter construction campus. Practice and set a culture ... following trades: - Telecommunications The Energy Marshal MEP Construction Manager is also expected to support the DCD Project...any Incident Response and Escalation Support. This includes on call availability and support in the event of an… more
- US Bank (Atlanta, GA)
- …grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ... meetings and Portfolio Operation led meetings. **ESSENTIAL FUNCTIONS:** Provides project, program , and analytical support to assigned business line or functional… more
- Fresenius Medical Center (Marietta, GA)
- …and federal regulations. + Performs all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor or an ... adjusts or modifies the treatment plan as indicated and notifies inpatient program manager , appropriately credentialed physician, patient's primary nurse and… more
- Fresenius Medical Center (Marietta, GA)
- …credentialed physician. Communicate problems or concerns to the Inpatient Program Manager , appropriately credentialed physician, patient hospital primary ... unusual incidents, information, complaints, or problems to the inpatient manager and other parties per the Adverse Event Report...the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis +… more
- Intuit (Atlanta, GA)
- …What you'll bring + 3+ years' experience in a similar role within the call center or BPO industry + Exceptional understanding of Workforce Planning and ... Intuit is seeking a highly motivated and experienced Senior Manager to lead our Resource Operations team. You will...Scheduling within the call center environment + Strong people management… more
- Intuit (Atlanta, GA)
- …What you'll bring + 3+ years' experience in a similar role within the call center or BPO industry + Exceptional understanding of supply plans within ... join Expert Networks' Modern Operation team as a Senior Manager for the Supply Planning team, where you will...the call center environment + Proven leader in… more
- The Clorox Company (Alpharetta, GA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... Supervisors, this leader works closely with other partners and leaders from the HSE Center of Excellence (" Center HSE"), Supply Chain, ESG, and Clorox Legal… more
- Corner Alliance (Chamblee, GA)
- …ways to create results for the government. We are currently seeking an IT Project Manager with 10+ years of experience to join our team and fully embrace our core ... values. About the Role: As a Project Manager supporting our Federal government client, you will be...existing system in the operations of its customer-facing Contact Center infrastructure. Key Responsibilities include (but are not limited… more
- Corner Alliance (Chamblee, GA)
- …Analyst Manager supporting our Federal government client in contact center infrastructure, you will be responsible for overseeing the entire requirements review ... to create results for the government. We are currently seeking a Requirements Analyst Manager with 10+ years of experience to join our team and fully embrace our… more
- Fresenius Medical Center (Marietta, GA)
- …credentialed physician. Communicate problems or concerns to the Inpatient Program Manager , appropriately credentialed physician, patient hospital primary ... all new or unusual incidents, information, complaints, or problems to the Inpatient Program Manager and other parties per the Adverse Event Reporting… more